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    Newcastle Under Lyme

    Find out what’s on at Vue Newcastle Under Lyme. Enjoy the latest 2D and 3D film releases in premium Sony 4K picture quality and Digital Dolby Surround Sound across eight screens and more than 1,970 seats. Plus, experience Big Screen Events including theatre, dance, opera, sport, and music performances. What’s more, at Vue Newcastle Under Lyme every seat is The Recliner, with individual food tables for a VIP experience like no other.

    Getting Here

    The Square, Market Arcade
    High Street
    Newcastle-under-Lyme
    ST5 1PT
    directions

    Accessibility

    Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.

    Below, you'll find accessibility information for Vue Newcastle Under Lyme, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.

    If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.

    • Location access

      Vue Newcastle-under-Lyme is located on the ground floor of The Square. The shopping centre has a multi-storey car park with accessible spaces available for blue badge holders.

      The bus station is approximately 200 metres away from the venue, while Stoke-on-Trent and Longport train stations are both 15 minutes by taxi.

    • Venue and screen access

      Vue Newcastle-under-Lyme has wheelchair access throughout the venue and in all screens. Access to the venue is through two sets of automatic doors with five steps up into the foyer; there's also a ramp available.

      The screens are located off a shared corridor. There's step-free access to the wheelchair spaces and adjoining seats, and accessible toilets are in the foyer and down the corridor near the screens.

      Screen 1: 1 wheelchair space on the right hand side of screen. HOH headsets available.
      Screen 2: 1 wheelchair spaces in centre of screen. HOH headsets available.
      Screen 3: 1 wheelchair spaces in centre of screen. HOH headsets available.
      Screen 4: 2 wheelchair spaces in centre of screen. HOH headsets available.
      Screen 5: 2 wheelchair spaces in centre of screen. HOH headsets available.
      Screen 6: 1 wheelchair spaces in centre of screen. 
      Screen 7: 1 wheelchair spaces in centre of screen. AD enabled. HOH headsets available.
      Screen 8: 2 wheelchair spaces in centre of screen. AD enabled. HOH headsets available.

    • Purchasing tickets

      There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.

      If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).

    • Accessible screenings

      Vue Newcastle Under Lyme shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.

      Select All Times or Coming Soon to see the full range of screenings available.

      We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).

      Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.

    • Autism-friendly screenings

      In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.

      Vue Newcastle Under Lyme hosts an autism-friendly screening at 10:30am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.

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