Vue Basingstoke Festival Place is located on the first floor of the Festival Place shopping centre with access by escalator and lift. The venue is next door to Festival Place bus station and about a five minute walk from Basingstoke train station. The shopping centre has on-site car parking with blue badge spaces available on all of the five floors. Car park section ‘C’ is the nearest to the venue and is about a five minute walk. There's lift access to all car park floors, and a taxi rank and a designated drop off point are at the rear of the venue.

Vue Basingstoke Festival Place has wheelchair access throughout the venue and in all screens. You can enter the venue through two sets of manual double doors and one set of automatic double doors. The screens are all on one floor. There's step-free access to the wheelchair spaces and adjoining seats, and accessible toilets at the end of the corridor between screens four and five.

Screen 1: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 2: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 3: 1 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available.
Screen 4: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 5: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 6: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 7: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 8: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 9: 2 wheelchair spaces at the front. HOH headsets and neckloops available.
Screen 10: 2 wheelchair spaces at the front. HOH headsets and neckloops available.

 

There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.

If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).

Vue Basingstoke Festival Place shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.

Select All Times or Coming Soon to see the full range of screenings available.

We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).

Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.

In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.

Vue Basingstoke Festival Place hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.