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Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.
Below, you'll find accessibility information for Vue Blackburn, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.
If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.
- Location access
Vue Blackburn is located on the first floor of Peel Leisure and Retail Park off Lower Audley Street, with lift access. The venue is less than five minutes from Blackburn Station and a 10 minute walk from Blackburn bus station through the underpass.
Free parking is available on the leisure complex for the first four hours and there are spaces for blue badge holders directly outside the venue entrance. A taxi and designated drop-off point can be found at the entrance of the complex with a lift to the venue nearby.
- Venue and screen access
Vue Blackburn has wheelchair access throughout the venue and in all screens. Entrance to the venue is by lift access from the ground floor of the leisure complex to the first floor. You'll then reach two sets of external automatic doors and two internal sets of doors – one is push and pull, and the other is operated by a push button. The screens are all on one floor down a corridor, with lift access to the wheelchair spaces at the back of screens one, eight, nine and 10. There's step-free access to the wheelchair spaces and adjoining seats, and two accessible toilets – one either end of the corridor. There's also a wider cubicle for wheelchair access in the male toilets near screens four and nine, and two wider cubicles in the female toilet by screens four and eight.
Screen 1: 4 wheelchair spaces at the front and 2 at the rear. HOH headsets available.
Screen 2: 2 wheelchair spaces at the front. AD enabled. HOH headsets available.
Screen 3: 2 wheelchair spaces at the front. HOH headsets available.
Screen 4: 2 wheelchair spaces at the front. HOH headsets available.
Screen 5: 2 wheelchair spaces at the front. AD enabled. HOH headsets available.
Screen 6: 2 wheelchair spaces at the front. HOH headsets available.
Screen 7: 4 wheelchair spaces at the front. HOH headsets available.
Screen 8: 2 wheelchair spaces at the front and 2 at the rear. HOH headsets available.
Screen 9: 2 wheelchair spaces at the front and 2 at the rear. AD enabled. HOH headsets available.
Screen 10: 4 wheelchair spaces at the front and 2 at the rear. HOH headsets available.
- Purchasing tickets
There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.
If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).
- Accessible screenings
Vue Blackburn shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.
Select All Times or Coming Soon to see the full range of screenings available.
We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).
Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.
- Autism-friendly screenings
In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.
Vue Blackburn hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.