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Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.
Below, you'll find accessibility information for Vue Livingston, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.
If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.
- Location access
Located on the first floor of Livingston Designer Outlet at the rear of the food court, Vue Livingston has both lift and escalator access. There's a car park at the front of the Designer Outlet with spaces for blue badge holders, as well as dedicated parent and child parking spaces. There's a drop-off area and taxi rank to the side of the shopping mall where a bus stop is also located.
Livingston Designer Outlet has two car parks with plenty disabled, parent and child and EV charging spaces. The multi storey car park is located on Almondvale North and is 50p per hour. This car park closes 1 hour after the outlet stores. The surface car park can be found at the front of the Outlet and can be used by blue badge holders and has dedicated parent and child parking spaces. Free parking is available from 6pm to 8am in this car park however charges apply outside these times.
- Venue and screen access
The venue and screens are all on one level, with lift access to the rear of screens one and eight. You'll find accessible toilets in the foyer, next to screen three and on the upper level in the corridor to the rear of Screen 8.
Screen 1: 4 wheelchair spaces (2 at the front, 2 at the rear).
Screen 2: 4 wheelchair spaces at the front.
Screen 3: 2 wheelchair spaces at the front
Screen 4: 2 wheelchair spaces at the front.
Screen 5: 2 wheelchair spaces at the front.
Screen 6: 2 wheelchair spaces at the front.
Screen 7: 2 wheelchair spaces at the front.
Screen 8: 3 wheelchair spaces (2 at the front, 1 at the rear).
- Purchasing tickets
There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.
If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).
- Accessible screenings
Vue Livingston shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.
Select All Times or Coming Soon to see the full range of screenings available.
We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).
Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.
- Autism-friendly screenings
In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.
Vue Livingston hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.