Vue Westfield is located on the third floor of Westfield London with lift and escalator access from inside the shopping centre. The centre has a large car park with multiple blue badge spaces located close to the lift lobbies.

The bus station is near the ground floor entrance, with several other bus stops and four tube stations (Shepherd's Bush, Shepherd's Bush Market, Wood Lane, White City) about a 10 minute walk away.

Vue Westfield has wheelchair access throughout the venue and in all screens. You can enter the venue foyer by lift or escalator.

Most screens are located on one level with two corridors leading off from the main foyer. If you've purchased a wheelchair space at the rear of a screen, you'll access your seat by lift. Screens 18, 19 and 20 are all on level two, which has lift access.

There's step-free access to the wheelchair spaces and adjoining seats, and accessible toilets in both corridors, as well as near the rear entrances to the screens.

Screen 1: 2 wheelchair spaces at the front, 2 wheelchair spaces at the back. AD enabled. HOH headsets available on request.
Screen 2: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 3: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 4: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 5: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 6: 2 wheelchair spaces at the front, 2 wheelchair spaces in the middle.
Screen 7: 2 wheelchair spaces at the front, 2 wheelchair spaces in the middle.
Screen 8: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 9: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 10: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 11: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Scene 1: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Scene 2: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Scene 3: 2 wheelchair spaces at the front, 1 wheelchair space at the back. AD enabled. HOH headsets available on request.
Screen 15: 1 wheelchair space at the front. AD enabled. HOH headsets available on request.
Screen 16: 1 wheelchair space at the front. AD enabled. HOH headsets available on request.
Screen 17: 1 wheelchair space at the front. AD enabled. HOH headsets available on request.
Screen 18: 1 wheelchair space at the front. AD enabled. HOH headsets available on request. Can only be accessed by a lift.
Screen 19: 1 wheelchair space at the front. AD enabled. HOH headsets available on request. Can only be accessed by a lift.
Screen 20: 1 wheelchair space at the front. AD enabled. HOH headsets available on request. Can only be accessed by a lift.

There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.

If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).

Vue Westfield shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.

Select All Times or Coming Soon to see the full range of screenings available.  

We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).

Every screen, apart from screen 6 and 7, is also equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.

In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.

Vue London - Westfield (Shepherd's Bush) hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.