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Privacy Policy

Vue Entertainment is a controller of your personal data. We respect your data and your privacy is important to us.

This Privacy Policy explains what personal data we collect and how it is used. This policy also explains what rights you have over your personal data and how you can use those rights.

Vue Entertainment’s registered office is 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.

1. Summary of how we use your data and your rights
2. Information we collect from you
3. Information we receive from third parties
4. How we use information and the legal basis
5. Data sharing
6. International transfers
7. Cookies and similar technologies
8. Data retention
9. Your rights
10. Contact details
11. Which Vue entity is the controller?

1. Summary of how we use your data and your rights

We use your data to provide and improve our products and services. This includes using it for marketing, research, feedback and enquiries, and for safety and security purposes. 

We also use your data to comply with laws and regulations and to help prevent and detect crime, such as fraud.  

You have the right to object to some of the processing Vue Entertainment carries out. More information about your rights and how to exercise these is set out in the “Your rights” section of this notice. 

When you give consent to us to use your personal data, you are able to withdraw that consent at any time by emailing [email protected]  You can also email [email protected] to exercise any other data rights, such as obtaining a copy of your data, correcting, deleting or restricting how we use your data.  Please see “Your rights” for more information.

You can unsubscribe from marketing communications at any time.  To opt out of marketing, including profiling for direct marketing purposes, you can either adjust the preference settings in your Vue account, or select “unsubscribe” in emails, or email [email protected] 

Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. You can reject and block cookies in your browser settings.  Please see our Cookie Policy for more information.

If you enable location services on the app, or you access the location finder on our website and your browser settings allow this, your device will identify and notify you of the nearest Vue Cinema to your location. 

Vue Entertainment is part of the Vue International Group (Vue International Holdco Limited and its subsidiaries).  Data is shared between members of the Vue International Group when they provide support, advisory, IT, safety and security, including CCTV, and other services to Vue Entertainment. For more details of the Vue International Group see “Data sharing”.

2. Information we collect from you

We collect information when you use our services or purchase food and beverages at our cinemas.  This includes visits to our cinemas, using our website or app, or corresponding with us. 

In particular:
We keep information you give us directly such as contact details (including name, email, address and telephone number), comments, date of birth, gender, region, frequency of visits, feedback, marketing opinions and competition entries.
We record, analyse and store website and app visits, details of which marketing emails seem of interest to you, details of your purchases and occasions when you make us of our promotions.
When you sign into Wifi networks at our cinemas and give your number to gain access we and the Wifi provider will check this number and keep a record of this.
If you are involved in or witness an incident, we will need to log information about it.
If you engage with us online via our websites or app, our cookies and similar technologies will capture your IP address, your location, and record how you use the site or app to help improve it and enhance your user experience (where your browser settings or permission allows for this).
If you post information online about us or provide feedback, we will keep a record.
If you contact us directly and complain or give feedback, receive compensation, or enter a competition, we will record details and all related information such as emails, letters and phone calls.
We record static or moving imagery of customers and staff via CCTV systems in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas.

3. Information we receive from third parties

We sometimes receive your information from other people.  This can happen when:
You participate in market research, such as focus groups or surveys. 
We receive your number from our partners and third parties. 
Vue Entertainment receives certain services from third parties, such as the provision of our CCTV system.

4. How we use information and the legal basis

We are allowed to use your data only if we have a proper reason to do so such as:
to fulfil a contract we have with you;
when it is in our legitimate interest;
when you consent to it; or
to comply with the law.

A legitimate interest is when we have a business or commercial reason to use your data. This involves us making an assessment of when we can rely on our legitimate interests. For more information on this assessment please contact [email protected]

We have set out below how and why we use your personal information and the legal basis we rely on. This is also where we tell you what our legitimate interests are.

When you buy something from us, join Vue as a member, or enter a competition we run, we use your information to fulfil our contract with you.

We take information to communicate with you, check your identity, take payment, and provide products and services.

To run our business and pursue our legitimate interests, we use your information.

Our legitimate interests include keeping our records up-to-date, fulfilling our legal, compliance and contractual duties, working out which of our products and services may interest you, improving our website, app and services, developing and publicising new products and services and conducting market research.

Further details of our legitimate interests:

To run and promote our business, we use your information:
To provide and improve our products and services, including in-cinema Wifi, and to respond to you if you contact us.
To record call centre communications, including incoming and outgoing calls and emails, for staff training, quality improvement purposes and establishing facts.
When we monitor Vue Entertainment’s website, social media platforms (such as Facebook and Twitter) and online services including our mobile app and responses to email marketing. If you post comments online or in other media we collect this information, contact you, and use it to improve our products and services.
To run competitions and promotions and track which offers seem of interest to you.
To understand you better as a customer by analysing your transactions and other information you provide to us or which we learn through your interactions with us.
To send you emails including offers tailored to your perceived preferences where you are a Vue member and your preference settings permit this. 
To contact you where you provide us with market research feedback or pass this data to a third-party business partner of ours for panel market research analysis.

To prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, including where we are required to do so by law we:
Monitor Vue member accounts and review CCTV. 
Record call centre communications and emails.
Use other organisations to check the validity of the credit or debit card details you use to pay (for further details see “Data sharing” below).

To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters:
We keep records and pass your data to other members of the Vue International Group. For further details see “Data sharing” below.
We pass your data to our insurers if necessary (e.g. in the unlikely event of an accident). 
We monitor, and record call centre communications, including incoming and outgoing calls and emails.
We verify your identity from time to time.
We keep records to comply with health and safety legislation, including accounting for the number of individuals on our premises and logging accidents.

We may, if you give us consent:
Send you electronic marketing, including promotions and offers, in relation to our products and services if you are a member. Vue members can subscribe or unsubscribe from our marketing communications at any time by adjusting their account settings online.
Use cookies or similar technologies on the website, app and in marketing emails, including analytic cookies.  For more details on our use of such technologies, click here to see our Cookie Policy.
Send you push notifications through the app.
Notify you of the nearest Vue cinema (if you have enabled location services and use the cinema locator in the app or on the website).
Use your personal data for other purposes where we explain that purpose when we ask for your consent.

When you give consent, you are able to withdraw that consent at any time by contacting us, for instance by emailing [email protected]  If you do so we can only continue to use your data if another legal basis applies, such as when we’re required to do that by law.

Nevertheless, you have an absolute right to opt-out of direct marketing, including profiling for direct marketing purposes, at any time.  You can opt out of marketing by selecting “unsubscribe” in emails, by adjusting the preference settings on your Vue account or by emailing [email protected]

When the law requires us to process your data we will do so.  This can include:
Legal, compliance, regulatory and investigative purposes, including for government agencies and law enforcement.
When you exercise your rights under data protection legislation, including when you ask to subscribe or unsubscribe from our marketing communications.

5. Data sharing

Vue Entertainment is part of the Vue International Group. Details of the Vue International Group can be found on our corporate website at vue-international.com.   

Vue Entertainment shares data with other members of the Vue International Group when they provide us with support, advisory, IT, safety and security, including CCTV, and other services.

For certain activities Vue uses third party service providers.  When these service providers ask for customer data from us we share the required information with them.

We use third party providers for the following services:
Wi-Fi 
Promotional offers
Customer feedback surveys
Gift cards (including E-Gifts) 
Loyalty scheme platform
IT development, support, maintenance and hosting, including the provision of applications and website hosting
Payments’ processing to enable you to pay by credit or debit card
CCTV system provision and maintenance

If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchaser’s advisers (subject to non-disclosure obligations).  Your information will be passed to the new owners on completion of the transaction.

Personal data (including CCTV imagery) will be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim.

6. International transfers

At times we need to send your data outside of the European Economic Area (the EU plus Iceland, Liechtenstein and Norway) (‘EEA’).  For example, to follow your instructions, comply with a legal duty or to work with or receive services from our service providers who we use to help run your accounts and our services.

If we do transfer information outside of the EEA, we will make sure that it is protected by using one of these safeguards:
Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. Some countries have been deemed adequate by the EU.
Put in place a contract with the recipient that means they must protect it to the same standards as the EEA or use other mechanisms and measures to achieve adequate protection. We use the Standard Contractual Clauses published by the EU.
Transfer it to organisations that are part of Privacy Shield. This is a framework that sets privacy standards for data sent between the US and EU countries. It makes sure those standards are similar to what is used within the EEA.
Binding corporate rules. These are internal rules adopted by group companies to allow international transfers of personal data to entities within the same corporate group located in countries which do not provide an adequate level of protection.

For service providers in the US, we rely on Privacy Shield.  For our service providers in Asia and Oceania, we rely on contractual measures.  For further details on the mechanisms used please contact [email protected]

7. Cookies and similar technologies

Our website, apps and marketing emails use cookies and similar technology. Full information is in our Cookie Policy. This includes information on how to adjust your browser settings to accept or reject cookies.

8. Data retention

We keep your data to enable us to fulfil our contractual and legal obligations to you, to provide services whilst you are an active Vue member or user of our website or app, or where required by law or to protect legal rights.

We always look to keep your data for no longer than it is required in line with data protection principles and our processes.  For example, we keep:
Information on Vue members.
Records of payment information in line with tax law and audit requirements.
Customer feedback and correspondence with our customer services teams.  This enables us to respond to any questions or complaints.
Information to maintain records according to applicable laws and rules.
CCTV imagery for up to 30 calendar days under normal circumstances, after which point it will be deleted. Imagery required for investigative or evidential purposes may be retained beyond 30 days and is securely disposed of upon completion/conclusion of the purpose for which it has been retained.

If you unsubscribe from marketing communications we keep a record of this request indefinitely to ensure we do not send you direct marketing again.

We will retain your data for longer if we cannot delete it for legal, regulatory or technical reasons.

9. Your rights
You have rights over your personal data.

You can:
ask for your information to be corrected;
ask for your information to be erased or deleted;
ask us to limit or restrict processing your data;
object to us processing your data, in particular where we use the data for direct marketing, including profiling for direct marketing purposes (this right to object does not apply if we must process the data to meet a contractual or legal requirement); and/or
ask us to send you a copy of the personal information we hold for you in a structured digital format (e.g. USB stick) or ask for us to send it to another party.

Certain rights, however, will be limited. We will be obliged by law to keep certain information.  We must respect other people’s privacy as well, which means we will need to redact or remove information where it includes personal data about someone else, even if it is connected to your data.  On occasion there could be a compelling legitimate interest to keep processing your data.

If you want to exercise any of your data protection rights, please see ‘Contact details’ below.  To process a request from you, we will need to confirm your identity to ensure we’re accessing the right data.

You have a right to complain to an EU data protection authority.  In the UK, the authority is the Information Commissioner’s Office (the “ICO”).

10. Contact details

To exercise any of your data protection rights or to withdraw consent you can email: [email protected]

To discuss or change your Vue account details, including preference settings, you can log into your account and go to ‘My account’ and Contact Preferences or contact customer services at [email protected]

For any queries relating to data protection please contact [email protected] or by writing to them at Customer Services, Vue Entertainment, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.

If we make any changes or updates to this notice we will post these here.

11. Which Vue entity is the controller?

The controller of your information is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.

Ster Century (UK) Limited, a subsidiary of the Vue Entertainment Limited, is also registered with the ICO as a data controller, along with the following members of the Vue International Group, as they control certain employee or customer information:
Vue International Holdco Limited
Vue International Bidco plc
Vue Services Limited

 

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Cookie Policy

Vue Entertainment respects your data and your privacy is important to us.  For more information about how we use and protect data please see our Privacy Policy.

Vue Entertainment is a controller of personal information. Our address is 10 Chiswick park, 566 Chiswick High Road, London W4 5XS.  You can also contact us by email at [email protected]

If you have any queries in relation to data protection, please email us at [email protected]

Why do we use cookies and similar technologies?

To make our websites (including our mobile site) and app work better and to distinguish you from other users, we use cookies and similar technologies, such as tagging.  Cookies and similar technologies can perform functions and personalise content.

What is a cookie and what do they do?

A cookie is a small text file which sits on your device or browser and assists with information flow and functionality. We use cookies to support the main and mobile websites and our app.  For instance, some cookies help with site security or provide information to help us improve the site.  Certain cookies can personalise content. Each cookie performs a specific action.

For instance, cookies can send general information about how the site or app is used, which can be used for maintenance and improvement.  These cookies don’t capture your personal data and we wouldn’t be able to identify people from the information.  They simply log numbers and provide grouped information about site or app navigation – this tells us if people can find what they want.

Other cookies remember information from one page to another, so you don’t have to keep entering it.  These are called “session” cookies.  For example ASP.Net is a session cookie which remembers your data from one page.

Cookies which remember things for longer, from one visit to the next, are called “persistent” cookies.  Persistent cookies can do things like remember preferences and adjust content to suit you (personalisation).

What are first and third party cookies?

Cookies can be sent by different parties.

If the cookie comes from our site it is a first party cookie.  If it comes from another site, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit.

Do I Have to Accept Cookies?

You may reject cookies; however, site and app functions will be affected.  Cookies help our sites and app to work properly and personalise your experience. You’ll be able to browse the sites and app without cookies but some standard functionality, preferences and certain features will not work.

By accepting cookies, you allow us to improve your experience and remember information about you, which can personalise your experience.

To withdraw consent, you can reject or delete cookies. Please see the Managing Your Cookies section below on how you can adjust your browser settings.

Consent

By browsing or using our site or app you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the cookies you allow.  If you do not agree, you can withdraw your consent by setting your browser to reject cookies, see below.

Managing Your Cookies

here are several ways to manage cookies. You can:
1. set your browser to prevent cookies from being accepted.  More information should be in your browser’s “help” menu. How to adjust your browser will depend on which browser you’re using.
2. set some browsers to send you an alert when a website is trying to place a cookie on your browser.
3. block cookies by activating the setting on your browser to refuse all or some cookies.  However, if you use your browser settings to block all cookies including strictly necessary cookies, site access and features can be limited or not available.
4. delete cookies stored in your browser by “clearing cookies”.  This will only delete cookies already stored.  It won’t prevent new ones being accepted unless you change the acceptance settings.  Also, clearing your cookies on one browser of one device does not automatically clear them on another.  You need to clear all browsers on all devices, independently.
5. refuse specific cookies, by using that cookie’s opt-out process, in the table at the end of this notice.

More information about cookies is available on external websites such as www.aboutcookies.org. For help with how to manage and delete cookies, visit aboutcookies.org.  Further information about advertising cookies, and how to manage them, can be found at youronlinechoices.eu (EU based), or aboutads.info (US based).

We are not responsible for the content or cookies from external websites.  If you follow a link from our site to a third party site, they will have their own privacy and cookie notices.

Please bear in mind that if you restrict or disable cookies it can limit functionality and prevent sites from working properly at all.

How long do cookies last?

Different cookies can last for different lengths of time.

Session cookies last for that website visit.  Information is kept from one page to another, so you don’t have to keep entering it.

Persistent cookies are on your browser and may last for a year or until you delete them.  They can personalise the site and remember information each time you visit.  We use them to see how people engage with our site.  It helps us change and develop the site and improve your experience of it.

What different types of cookies does the site use and what are they each for?

Different types of cookies do different things.  We use the following cookies on our sites and apps.

Strictly Necessary Cookies support our websites and app operation.  They are essential when you move around our website or app and use its features. For example, they remember your details when you login.  This allows you to access your account. Without such cookies such services cannot be provided.

Analytical/Performance Cookies collect anonymous information on how people use the website or app, which helps us develop these. We can see if people find things easily and improve site navigation.

Functionality Cookies remember you when you return to the site or app and choices you have made on previous visits, such as searches and which country you’re from.  This allows us to personalise our content for you, such as enabling us to remember your preferences.

What are similar technologies?

Tagging works in a similar way to cookies.  We use a tag called a pixel.  A pixel is an image that once imbedded in an email connects to a file stored on our web server and allows us to determine customer interest in our marketing emails.  Tags can also be known as beacons.

These allow us to see which promotions seem of interest to our customers, and if a particular offer seems to interest you.  We may use this information to send offers which appear to be more relevant to you.

Cookies and similar technology used by us are listed below.

 

 

Cookie Name Purpose More information 
 Cookie Consent Status cookieconsent_status  This cookie remembers that the customer has accepted the cookie consent banner. It’s stored in the user's browser for one year and means you don’t see the banner again. We don’t receive any information from it.  This strictly necessary cookie lasts for 1 year.
 ASP.Net session cookie  ASP.Net_ SessionId

 This first party cookie identifies you for the duration of your visit. Information is remembered from page to page.   This enables the site to function properly and means you don’t have to keep entering the same information.  It assists with a smooth site experience.

More info is available at:

https://msdn.microsoft.com/en-us/library/ms178194.aspx

 
 This is a strictly necessary cookie.  It only lasts for your visit. 
 Google Analytics

_utma_utmb

_utmc_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
 Adobe Analytics  s_vi  This cookie is used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Adobe
 VueCinemas  VueCinemas  This cookie is set by the Vue website in order to provide functionality on our site such as remembering your cinema selection and your preferences. This cookie is not used for any tracking purposes  No PII
 3rd Party Advertising  various  Some of the advertisements you see on www.myvue.com are delivered by third parties who also collect information through cookies, web beacons, and other technologies about your online activities, either on the Vue websites or across the Internet, in an effort to understand your interests and deliver you advertisements that are tailored to your interests. These third parties include advertisers, advertising agencies, and ad networks that may collect information when you view or interact with one of their advertisements. Please note that if you choose to opt out of having your information used to deliver advertisements tailored to your interests, you will continue to see advertisements on the Vue websites, but these advertisements may not be as relevant to you. Vue Entertainment does not have access to the information these third parties may collect about your interests to deliver relevant advertising to you, and the information practices of these third parties are not covered by this Privacy Policy and Vue does not control these third party cookies.    More information and an opt out page to manage online behavioral advertising preferences with IAB UK member companies are available at YourOnlineChoices.
 Cookie Policy  cookiePolicyAccepted  Simple cookie confirming users have seen cookie policy pop-up and so don’t need to be presented with it again.  No PII
 UserSession  UserSessionId  Tracks user’s current booking id for maintaining connection to Vue’s third party booking system. Session cookie, deleted when user leaves the site.  No PII
 DoubleClick    ad_id  Cookie which is deleted after the session.  Pseudonymised
 SessionId  ASP.NET_SessionId  Session cookie, deleted when user leaves the site   Not stored
 Authentication  .ASPXAUTH  A cookie that identifies the user on login and allows authentication to the server.  Pseudonymised
 Sitecore cookies  SC_ANALYTICS_GLOBAL_COOKIE  Analytics cookie. Persists for about a year  Pseudonymised
 Sitecore cookies  SC_ANALYTICS_SESSION_COOKIE  Analytics cookie. Session cookie, deleted when user leaves the site  Not stored
 Sitecore cookies  website#lang  Default Sitecore cookie tracking current language user is viewing site in. Session cookie, deleted when user leaves site.  No PII
 Adobe Analytics  s_cc  This cookie is set and read by the JavaScript code to determine if cookies are enabled in the browser.  No PII
 Adobe Analytics  s_sq  This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user.  No PII
 Adobe Audience Manager  AMCVS_F6E56FD556E6F9A27F000101%40AdobeOrg  Used by Adobe Marketing Cloud Solutions to identify unique visitors for the individual session.  No PII
 Adobe Audience Manager  AMCV_F6E56FD556E6F9A27F000101%40AdobeOrg  Used by Adobe Marketing Cloud Solutions to identify unique visitors, so that Adobe functionality on the web site(s) can work properly.  Pseudonymised
 AppDynamics  ADRUM    AppDynamics provides application performance management for modern application architectures. Cookie for application performance tracking.  No PII
 AppDynamics  ADRUM_BT1  AppDynamics provides application performance management for modern application architectures. Cookie for application performance tracking.  No PII
 AppDynamics  ADRUM_BTa  AppDynamics provides application performance management for modern application architectures. Cookie for application performance tracking.  Pseudonymised
 Asp.net  ASP.NET_SessionID  Server session identifier for web app  Pseudonymised
 Cloudflare  _cfruid    The __cfduid cookie is used to identify individual users behind a shared IP address and apply security settings on a per-user basis.  Pseudonymised
 Cloudflare  _cfruid     Cloudflare identifier cookie (web server performance)  Pseudonymised
 Google Ads  __gads This cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to do with the showing of adverts on the site  Pseudonymised
 Google Analytics  _ga  This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  Pseudonymised
 Google Analytics  _gid  Used in conjunction to the _ga cookie to distinguish users.  Pseudonymised
 MyVue Ajax framework  BIGipServerPOOL-134.213.194.174-80  Web performance - load balancing and server pool identifier (internal)  
 Myvue Site  LastSelectedCinemaV2  Internal Vue cookie for passing last selected cinema across pages  No PII
 WebTrends  WT_FPC  Tracking cookie for web trends  Pseudonymised
 ASP.NET  _RequestVerificationToken  Also known as a CSRF cookie, standing for Cross-Site Request Forgery. Created when a user is logged in, it contains a random unique string that is associated with the user's session ID. Every time the JavaScript application wants to make a request, it will need to read this token and send it along in a custom HTTP header. Because these operations (reading the cookie, setting the header) can only be done on the same domain of the JavaScript application, we can know that this is being done by a real user who is using your JavaScript application. Therefore this cookie is strictly necessary in enabling servers to prevent CSRF.  Pseudonymised
 Google Analytics  _gat_ac92e779bee966e693f4a64e63d89b16  The plugin sends a request to stats.g.doubleclick.net that is used to enable Google advertising features. The plugin creates a new cookie named _gat that has a one minute timeout. This cookie does not store any user information; it's just used to limit the number of requests that have to be made to doubleclick.net.  No PII
 LiveAgent / Salesforce  liveagent_oref  The original URL the chat request came from.  No PII
 LiveAgent / Salesforce  liveagent_ptid  This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.  Pseudonymised
 LiveAgent / Salesforce  liveagent_sid  The session ID.  Pseudonymised
 LiveAgent / Salesforce  liveagent_vc  This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.  
       
       
       
       
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Website Terms of Use

This website is the website of Vue Entertainment Limited (“Vue”, “we”, “us” or “our”) (the “website”), a company registered in England under company number 04699504 and with its registered address at 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS 

Please read these terms of use of the website carefully as by using the website you agree to be bound by them. We reserve the right to vary these terms of use at any time and will post any variations here. You are advised to review these terms of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. If you do not agree to abide by these terms of use you should not use the website in any way.

Accessing the website

Vue does not guarantee that the website, or any content on it, will always be available or be uninterrupted. Access to the website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the website without notice. We will not be liable to you if for any reason the website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that any persons with access to the website through your internet connection are aware of these terms of use, and that they comply with them.

Your login details

Any personal information provided when you register for services on the website will be held in accordance with the Vue Privacy Policy  available on the website.

We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner.

If you know or suspect that anyone other than you has or is likely to access your user account, you must promptly notify us. Following such notification you may be required to set up a new account with a new email address.

Information we provide on the website
Information published on the website is supplied by Vue and, where indicated, by certain third parties. Vue takes all reasonable precautions to ensure that information published on the website is accurate when posted and regularly updated, but Vue neither guarantees nor can be held liable for its accuracy or timeliness and Vue may change the information at any time without notice. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it.

VUE PUBLISHES THE WEBSITE ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND TO THE EXTENT PERMITTED BY LAW, VUE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE WHETHER DIRECT OR INDIRECT (INCLUDING, WITHOUT LIMITATION DIRECT OR INDIRECT LOSS OF PROFITS), CONSEQUENTIAL, SPECIAL OR OTHERWISE INCIDENTAL THAT MAY RESULT FROM USE OF THE WEBSITE HOWSOEVER ARISING.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

The information contained on the website is not an invitation to invest in shares or other securities, or any other products or services or otherwise deal in these or enter into a contract with Vue or any other company. 

Intellectual property rights

Copyright in the design and architecture of the website is owned by Vue. Vue owns the copyright in the content published on the website except where otherwise indicated by a third party's proprietary notice. Images, trade marks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

Viruses

We do not guarantee that the website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the website. You should use your own virus protection software.

You must not misuse the website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.

Third-party websites

We are not responsible for the content of any other website from which you have accessed the website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result thereof.

General

These terms of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute relating to them or your use of the website.

To the extent that any part of these terms of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

 
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Online Ticket Terms

TERMS AND CONDITIONS APPLY TO PURCHASES MADE ONLINE VIA THE VUE WEBSITE OR TELEPHONE BOOKING LINE AND DO NOT APPLY TO PURCHASES MADE AT VUE CINEMAS.

The online and telephone purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). By purchasing a Vue cinema ticket, you agree to be bound by these Ticket Terms. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets.

By using our site to purchase tickets you will provide us with certain personal and payment information.

Vue Entertainment respects your data and your privacy is important to us.  For more information about how we use and protect data please see our Privacy Policy.

We use your data to provide and improve our products and services, including for marketing, research, feedback and enquiries, and for safety and security purposes. We will use your data to comply with laws and regulations. We may use your data to prevent and detect crime, such as fraud.

You have the right to object to some of the processing Vue carries out. More information about your rights and how to exercise these is set out in the “Your rights” section of the Privacy Policy

1. Purchasing your tickets 
1. Cinema tickets may be purchased through the Vue websites listed in paragraph 8.1 below ("Site") or the Vue telephone booking line ("Booking Line") using a credit or debt card approved by us.
2. By placing an order for tickets through the Site or the Booking Line, you are making a request to book tickets for the relevant performance subject to these Ticket Terms. Please note that this does not mean that your request has been accepted.
3. We will only be bound by an on-line booking through the Site once we have processed your payment and we have sent an email to you confirming your booking.
4. Ticket prices relate to the screening you wish to attend, not the day or time at which you purchase your ticket. Tickets are sold at the price displayed on the Site for the relevant film and showing time. All prices and fees include any applicable value added tax. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating.
5. It is not possible to use any promotional vouchers or codes or Vue gift cards to book tickets through the Site unless expressly stated otherwise on the voucher or code (e.g. cinema specific "Cheap Day" codes) can be used on-line).
6. Tickets are subject to availability and are generally non-refundable. We are under no obligation to refund you or exchange your ticket(s) in the event that you make any error when purchasing your tickets through the Site (including but not limited to selecting the wrong film or the wrong number of tickets), if you are excluded from viewing the film for any breach of these Ticket Terms or the Guest Admission Policy , or if your ticket is lost, stolen or damaged. However, we may, entirely at our discretion, refund you or exchange your ticket(s) in any of the situations mentioned above or where there has been any customer service issue that we consider warrants a full or partial refund or other offer of goodwill from us. Please note that, unless otherwise specified, any such refund will exclude the booking fee paid and any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. Refunds will be made to the same payment card used to make the booking and cannot be returned to gift cards. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged.
7. Seating is unallocated unless otherwise specified at the point of purchase. Where seating is allocated at the time of booking, we will endeavour to ensure that you are provided with the seat that you have booked. However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion.
8. For all tickets purchased through the Booking Line, a fee for booking your ticket(s) remotely is payable in addition to the ticket price. This will be clearly notified to you during the booking process. The total amount payable will be inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price.
9. For all tickets purchased on the website (other than at the specific cinemas listed below) a booking fee for booking your ticket(s) remotely is payable in addition to the ticket price. This will be clearly notified to you during the booking process. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price. 
 
At Vue Acton, Vue Cramlington, Vue Doncaster, Vue Glasgow Fort, Vue Islington and Vue Sheffield  a booking fee is included in the online ticket price. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price.
 
Please note that no booking fee is payable for any tickets purchased in person at any of our cinemas, including at automated ticket machines on the 
10. For 3D films, you may purchase 3D glasses online or at the cinema. If you purchase them online, they will need to be picked up at your chosen cinema along with your tickets.
11. Please note that not all advertised ticket offers will be available for tickets purchased online, and in some cases you may need to purchase tickets in person at the cinema to benefit from such offers.

2. Film times 
1. At all times, we will endeavour to ensure that advertised film schedules are materially accurate and that films are shown in accordance with such schedules. However, we cannot always guarantee the accuracy of the advertised schedules. We also reserve the right to cancel a showing, substitute an alternative film or vary the time of a showing, if necessary for any reason.
2. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: 
1. refund to you the cost of tickets already purchased; or
2. to issue replacement tickets for the same film at an alternative show time, but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travelling costs and car parking costs).

3. Film classifications and rules relating to children 
1. Photographic identification (for example driving licence, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 certificated films in Ireland. Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification, if requested.
2. In the UK children under 12 years of age are permitted to view films with either a U, PG, or 12A certificate, provided always that: 
1. children under 8 years must be accompanied by an adult at all times to watch any film;
2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; and
3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later.
3. In Ireland, children under 16 years of age are permitted to view films with either a G, PG, 12A or 15A certificated provided always that: 
1. children under 8 years must be accompanied by an adult at all times to watch any film;
2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate;
3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later;
4. children under 15 years must be accompanied by an adult to watch any film with a 15A certificate; and;
5. no child under the age of 16 years will be permitted to view any film which has been rated as 16, and no child under the age of 18 years will be permitted to view any film which has been rated as 18
6. Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied.
7. Parents and guardians shall at all times remain responsible for their child(ren) whether or not they are accompanied.
8. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. Photographic identification may be required for entry into any films starting at or after this time.
9. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over.

4. Collecting your tickets 
1. Once you have booked your tickets online, you can collect them from the box office at your chosen cinema. Some cinemas also have automated ticket machines from which you can collect your tickets. If you have purchased a concession ticket, you may not be able to use the automated ticket machines because our staff may want to check your proof of identity before you are admitted. The cardholder must be present to collect the tickets, and you will need to take the same card as you have used to make your booking. If your tickets are for a 3D film, and you have ordered 3D glasses, you will receive a voucher for your 3D glasses when you collect your tickets. You can take your 3D glasses voucher to any designated collection point in the cinema to collect your 3D glasses before the film.
2. For tickets delivered to your mobile phone or computer as a QR barcode, please note that the person receiving the barcode is considered to be the rightful ticket holder and such barcode ticket can only be used once. You will be able to enter your screening without having to visit an ATM or counter if your confirmation email confirms that your barcode can be read by a member of staff at a gate. Please note that if you have pre-purchased food and beverage with your tickets you will still need to go to a counter to collect your order.

5. Concession tickets 
1. Photographic identification for any concession tickets (including students) purchased through the Site or the Booking Line may be requested upon collection of the tickets and/or at the point of admission to the auditorium.
2. In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price.

6. Liability 
1. Nothing in these Ticket Terms affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. In all other circumstances, our liability to you shall be limited to the price paid for your ticket.

7. Your information 
1. We believe that purchasing tickets through the Site is absolutely safe. We use the latest industry standard encryption technology to keep visitors' personal information safe. All ordering information (including names and credit card details) is encrypted using a "secure sockets layer" for maximum security. Credit card and billing information cannot be read as it travels to our booking system.

8. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy

9. General 
1. "Site" means any of Vue's websites and/or applications which can be used to purchase Vue cinema tickets, from to time, including www.myvue.com (and its sub-domains), and Vue's iPhone application.
2. "Vue", "we", "us" and "our" means the relevant company within the Vue Group as is indicated to you at the time that you place your order.
3. "Vue Group" means Vue Entertainment Limited and its subsidiaries and holding companies and the subsidiaries of such holding companies (as such terms are defined in S.1159 Companies Act 2006) from time to time.
4. The VAT number for all UK companies within the Vue Group is 810 3217 83.
5. For the purposes of your contract to purchase any tickets, such contract will be with the company within the Vue Group that is identified as the supplier of the tickets at the time that you make your booking.
6. For identity purposes, the address of all companies within the Vue Group is 10 Chiswick Park, 566 Chiswick High Road, London, W4 5XS.
7. Vue reserves the right to change these Ticket Terms at any time without notice. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest Ticket Terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected]
8. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. You may not assign such rights and obligations.
9. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way.
10. These Ticket Terms are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.
11. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

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Offline Ticket Terms

PLEASE NOTE THAT THESE TERMS AND CONDITIONS APPLY TO PURCHASES MADE AT VUE CINEMAS AND DO NOT APPLY TO PURCHASES MADE ONLINE VIA THE VUE WEBSITE OR TELEPHONE BOOKING LINE.

The offline (i.e. in-cinema) purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). By purchasing a Vue cinema ticket, you agree to be bound by these Ticket Terms. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets.

By using our site to purchase tickets you may provide us with certain personal and payment information.

Vue Entertainment respects your data and your privacy is important to us.  For more information about how we use and protect data please see our Privacy Policy.

We use your data to provide and improve our products and services, including for marketing, research, feedback and enquiries, and for safety and security purposes. We will use your data to comply with laws and regulations. We may use your data to prevent and detect crime, such as fraud.

You have the right to object to some of the processing Vue carries out. More information about your rights and how to exercise these is set out in the “Your rights” section of the Privacy Policy

1. Purchasing your tickets 
1. You can purchase tickets from the box office at your chosen cinema. Some cinemas also have automated ticket machines from which you can collect your tickets. If you wish to purchase a concession ticket, you may not be able to use the automated ticket machines, because our staff may want to check your proof of identity before you are admitted.
2. We accept the following forms of payment for the purchase of your tickets:
1. cash in the form of pounds sterling only (except in Dublin where we accept Euros only); or
2. selected debit/credit cards approved by us; or
3. Vue gift cards & vouchers (see paragraph 2 below).
3. Ticket prices relate to the screening you wish to attend, not the day or time at which you purchase your ticket. Ticket prices will be displayed at the point of purchase. All prices and fees include any applicable value added tax. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating.
4. Tickets are subject to availability and are generally non-refundable. We are under no obligation to refund you or exchange your ticket(s) in the event that you make any error when purchasing your tickets (including but not limited to selecting the wrong film or the wrong number of tickets), if you are excluded from viewing the film for any breach of these Ticket Terms or the Guest Admission Policy, or if your ticket is lost, stolen or damaged. However, we may, entirely at our discretion, refund you or exchange your ticket(s) in any of the situations mentioned above or where there has been any customer service issue that we consider warrants a full or partial refund or other offer of goodwill from us. Please note that, unless otherwise specified, any such refund will exclude any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash) and cannot be returned to gift cards. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged.
5. Seating is unallocated unless otherwise specified at the point of purchase. Where seating is allocated at the time of purchase, we will endeavour to ensure that you are provided with the seat that you have purchased. However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion.
6. For 3D films, you may purchase 3D glasses at your chosen cinema. You will receive a voucher for your 3D glasses, which you can take to any designated collection point in the cinema to collect your 3D glasses before the film.
7. Please note that not all advertised ticket offers will be available for tickets purchased in person at the cinema, and in some cases you may need to purchase tickets in advance online to benefit from such offers.
8. Additional 75p booking fee applies for tickets purchased online or via our call centre.

2. Vouchers & gift cards 
1. Vue vouchers must show an approved date stamp in order to be valid and must be redeemed on or before the date shown on the voucher.
2. Unless specified by us, Vue vouchers may not be used in conjunction with any other promotion (including but not limited to Meerkat Movies, Mini Mornings, and Last Chance to See), offer, discount or family ticket.
3. All Vue vouchers and gift cards must be used in accordance with the specific terms and conditions stated on them.
4. Vue gift vouchers and the balance on Vue gift cards can be used at the till of any Vue cinema in the UK as full or part payment of the cost of cinema tickets or any refreshments or other goods sold by Vue at Vue's cinemas. You can only use your gift card to pay for cinema tickets and/or goods if you have your voucher or card with you and hand it to the Vue guest assistant from whom you are purchasing the tickets and/or goods for processing. Use of Vue gift vouchers and cards is also subject to the Gift Card Terms & Conditions.
5. Other vouchers
6. All other valid vouchers (e.g. Nectar points, Meerkat Movies codes) must be redeemed on or before the date shown on the voucher and in accordance with the specific terms and conditions stated on them.
7. Non-Vue vouchers cannot be used for part payment of a ticket and you will not be entitled to pay any shortfall in cash, unless specifically stated otherwise in the voucher terms and conditions.

3. Film times 
1. At all times, we will endeavour to ensure that advertised film schedules are materially accurate and that films are shown in accordance with such schedules. However, we cannot always guarantee the accuracy of the advertised schedules. We also reserve the right to cancel a showing, substitute an alternative film or vary the time of a showing, if necessary for any reason.
2. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: 
1. refund to you the cost of tickets already purchased; or
2. to issue replacement tickets for the same film at an alternative show time, but we shall not be liable to reimburse you for any expenses or any other losses incurred (including but not limited to travel costs and car parking costs).

4. Film classifications and rules in relation to children 
1. Photographic identification (for example driving license, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 films in Ireland. Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification.
2. In the UK, children under 12 years of age are permitted to view films with either a U, PG or 12a certificate, provided always that:
1. children under 8 years must be accompanied by an adult at all times to watch any film;
2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; and
3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later.
3. In Ireland, children under 16 years of age are permitted to view films with either a G, PG, 12A or 15A certificated provided always that:
1. children under 8 years must be accompanied by an adult at all times to watch any film;
2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate;
3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later;
4. children under 15 years must be accompanied by an adult to watch any film with a 15A certificate; and;
5. no child under the age of 16 years will be permitted to view any film which has been rated as 16, and no child under the age of 18 years will be permitted to view any film which has been rated as 18
4. Other than as set out in this paragraph 4, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied.
5. Parents and guardians shall at all times remain responsible for their child/children whether or not they are accompanied.
6. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. Photographic identification will be required for entry into any films starting at or after this time.
7. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over.

5. Concession tickets 
1. Photographic identification for any concession tickets (including carers and students) may be requested upon purchase or collection of the tickets and/or at the point of admission to the auditorium.
2. In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price.

6. Liability 
1. Nothing in these Ticket Terms and Conditions affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. In all other circumstances, our liability to you shall be limited to the price paid for your ticket.

7. General 
1. "Vue", "we", "us" and "our" means the relevant company within the Vue Group as is indicated to you at the time that you place your order.
2. "Vue Group" means Vue Entertainment Limited and its subsidiaries and holding companies and the subsidiaries of such holding companies (as such terms are defined in S.1159 Companies Act 2006) from time to time.
3. The VAT number for all UK companies within the Vue Group is 810 3217 83.
4. For the purposes of your contract to purchase any tickets, such contract will be with the company within the Vue Group that is identified as the supplier of the tickets at the time that you make your booking.
5. For identity purposes, the address of all companies within the Vue Group is 10 Chiswick Park, 566 Chiswick High Road, London, W4 5XS.
6. Vue reserves the right to change these Ticket Terms at any time without notice. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest Ticket Terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected]
7. Vue accepts no responsibility for any information displayed or broadcast on the premises by any third party.
8. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. You may not assign such rights and obligations.
9. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way.
10. These Ticket Terms are governed by English law and you agree to submit to the jurisdiction of the courts of England and Wales.

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Guest Admissions Policy
1. This policy (the "Guest Admissions Policy") is adopted by Vue Entertainment Limited, a company registered in England and Wales under company number 4699504 and whose registered office is at 10 Chiswick Road, 566 Chiswick High Road, London W4 5XS and its subsidiaries and holding companies and the subsidiaries of such holding companies (as such terms are defined in section 1159 Companies Act 2006) ("Vue").
2. The admission of guests to any cinema operated by Vue is strictly subject to this Guest Admissions Policy. By purchasing a ticket to attend any cinema operated by Vue, the purchaser agrees to be bound by this Guest Admissions Policy.
3. Vue reserves the right to refuse access to or order the immediate removal without any entitlement to a refund of any person who fails to act in accordance with this Guest Admissions Policy.
4. Tickets are not refundable and Guests are responsible for checking their tickets at the time of collection (or booking in the case of an e-ticket).  Vue shall not be under any obligation to rectify tickets bought in error.  Guests may not resell or trade any tickets.  
5. Guests shall produce on request a valid ticket in order to be admitted into an auditorium for any performance. Each guest is only be permitted access to and for: (i) the auditorium; (ii) the performance; (iii) the performance time; and (iv) the seat or type of seating (if any), specified on the ticket. 
6. Guests shall retain their tickets, ticket stubs or e-tickets at all times, as these may be required for re-entry into the auditorium.  Failure to do so may result in the guest being denied access into the auditorium.  
7. Ticket prices may change between the date of purchase and the date that the film is screened. In the event that the price paid for the ticket is greater than the price for equivalent tickets at the same screening, guests may not claim a refund for the difference.  
8. In order to avoid disturbances to a performance, Vue will refuse entry to any guest who arrives after the main feature has begun, subject to any decision by the Duty Manager acting in his or her absolute discretion. 
9. Mobile phones and all other mobile devices must be switched off at all times inside the auditorium.
10. Sound and video recording equipment (including but not limited to cameras and mobile devices with recording functions) are not permitted inside the auditorium. Vue reserves the right to conduct random bag checks in this respect and to report any guest found or suspected of copying or attempting to copy any film or other copyright protected material to the relevant authorities.
11. Vue accepts no responsibility for any information displayed or broadcast in any cinema operated by Vue by any third party or for the content of any film or advertisement that is shown at any cinema operated by Vue.
12. Guests may not bring or consume any hot food or alcohol purchased outside of the premises.
13. Guests must remain within permitted guest areas or as otherwise instructed by Vue staff or agents at all times.
14. Vue accept no responsibility for the loss, theft, damage or alteration to any personal items brought onto the premises by its guests.
15. Guests shall not exhibit behaviour which is considered antisocial or disruptive by the Duty Manager acting in his or her absolute discretion. Such behaviour will result in immediate removal from the premises without any entitlement to a refund. Vue reserves the right to require the removal of a group of guests in the event that one or more of the group's number are considered to be behaving in an antisocial or disruptive manner. The removal of any guests from the premises may result in the issuance of a letter barring such guests from the premises in the future. Vue reserves the right to report any guest deemed to be exhibiting antisocial or disruptive behaviour to the police for further investigation.
16. One complimentary admission ticket will be issued to a carer of a disabled guest (aged 8+) if the latter holds a valid Cinema Exhibitors’ Association card or can show valid photographic ID connecting the name of the disabled guest to the recipient of one or more of the following: Disability Living Allowance (DLA), Attendance Allowance (AA), Personal Independence Payment (PIP), Armed Forces Independent Payment (AFIP), or is a registered blind person. 
17. Guests may not bring any animal on the premises, except guide, hearing and other assistance dogs.
18. Guests may not smoke (including electronic cigarettes or any other artificial cigarettes or smoking devices) within the premises. Anyone found doing so shall be removed from the premises without any entitlement to a refund.
19. Guests may not bring alcohol or illegal substances onto the premises – save that alcohol may be purchased from any licensed bars or licensed screens within the cinema (where available). Alcohol purchased from the licensed bars or screens within the cinema must be consumed within the licensed areas only. Licensing laws shall be strictly enforced.  Anyone who is or appears to be intoxicated shall be removed from the premises immediately without any entitlement to a refund. 
20. Guests shall submit to any search by Vue of their persons or possessions before entry to the premises or at any time whilst on the premises. Any guest found or suspected of being in possession of a weapon, drugs or other harmful or illegal substances shall be refused entry and may be reported to the police. Vue reserves the right to confiscate items until the guests in possession of such items leave the premises.
21. Guests must not engage in any conduct towards, or speak to, any Vue staff, agents or other guests in a manner which may offend, insult, intimidate, threaten, disparage or vilify any person on any basis whatsoever. Vue shall, whenever possible, seek to prosecute guests who behave in this way on its premises.
22. Vue will refuse admission to a performance to any guest who, in the opinion of an authorised Vue employee, is under the minimum age required by the BBFC or IFCO classification for that performance and who cannot prove that they are at least the minimum age required. A photocopy of a birth certificate (together with a form of photographic identification connecting the name on the birth certificate to the guest), passport or driving licence is an acceptable form of identification.
23. Guests who are under the age of 12 and who wish to be admitted to the Vue premises after 7.00pm must be accompanied by a guest who is 18 years of age or older. Guests who are under the age of 8 must be accompanied by a guest who is 18 years of age or older at all times. Guests under the age of 18 may not be admitted to any performance commencing on or after 10.30pm, subject to certain exceptions as advertised from time to time.
24. Subject to condition 23 above, a guest shall be granted admission to a performance using a Child ticket for certain performances if he or she is: (i) aged 2 to 12 years inclusive; and (ii) able to produce on request a valid and current form of photographic identification.
25. Subject to condition 23 above, a guest shall be granted admission to a performance using a Teen ticket for certain performances if he or she is (i) aged 13 to 18 years inclusive; and (ii) able to produce on request a valid and current form of photographic identification.
26. Subject to condition 23 above, a guest shall be granted admission to a performance using a Student ticket for certain performances if he or she is: (i) aged 16 years or over; (ii) in part or full-time education; and (iii) able to produce on request a valid and current National Union of Students, Union of Students in Ireland or International Student Identity photographic identification card.
27. A guest shall be granted admission to a performance using a Senior ticket for certain performances if he or she is: (i) aged 60 years or over; and (ii) able to produce on request an older persons bus pass, Senior Railcard or photographic identification card verifying that condition (i) is met.
28. Guests understand that CCTV monitoring takes place on Vue's premises for the purposes of protecting Vue’s staff, guests and property and for the purposes of preventing or detecting crime.
29. Guests agree not to do anything to endanger or jeopardise the safety of another guest or Vue Employee whilst on the premises.  Vue reserves the right to take any and all appropriate action to protect its staff, guests and property including but not limited to banning guests from all or certain cinemas operated by Vue, contacting the police and any taking any necessary legal action) and to recoup or make a claim for any costs incurred.
30. Vue accepts no responsibility for any information displayed on its premises by any third party.
31. All adults must be accompanied by a child when attending a Mini Mornings or a Bring Your Baby performance. For the avoidance of doubt "Adult" includes those purchasing an Adult, Senior or Student ticket. 
32. Vue reserves the right to alter or cancel the time or date of any screening without notice.
33. Vue reserves the right to change this Guest Admissions Policy at any time without notice. Such changes will be posted on www.myvue.com. Alternatively guests can obtain a copy of the latest Guest Admissions Policy by contacting Vue Guest Services by telephone (local rates apply) 0345 308 4620 or by email at [email protected]  Nothing in this Guest Admissions Policy shall affect your statutory rights as a consumer. 
34. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

 

 


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Modern Slavery statement
This statement, made in accordance with section 54 of the Modern Slavery Act 2015, sets out the policies adopted and steps taken by Vue International to:
  • assess the risk of modern slavery or human trafficking occurring within our business or supply chain; 
  • prevent any instances of modern slavery or human trafficking occurring within our own business;  and
  • ensure that every supplier with whom we do business is taking appropriate steps to ensure that modern slavery or human trafficking does not occur within their business (or their own supply chain).

In this statement, the term “Vue International” refers to Vue International Holdco Limited and all of its subsidiaries. 

Our business, structure and supply chain

Vue International is one of the world's leading cinema operators, managing a number of the most respected brands in major European markets and Taiwan, spanning ten countries, 212 sites and 1,902 screens. The group has leading positions in the United Kingdom, Ireland, Germany, Denmark, Netherlands, Italy, Poland, Latvia, Lithuania and Taiwan.  

Each of our brands is operated as a separate business unit, with local management in each jurisdiction reporting to the group head office located in London.

Our suppliers and contractors include providers of food, drinks, uniforms, technical equipment, cleaning and facilities management services, property maintenance and construction services and other professional service providers (such as architects, lawyers, accountants and auditors).

Group policy statement

Vue International does not and will not tolerate modern slavery or human trafficking in any aspect of our business, and holds each of its suppliers to the same zero-tolerance standard (regardless of the nature, scale or jurisdiction of their business).

Supplier diligence 

In the financial year ending 30 November 2017 Vue International adopted a revised group procurement policy, which is being rolled out across the group’s operating territories in the 2018 financial year.  The policy requires that, before being engaged to provide any goods or services to any part of our business, any potential supplier must provide us with (among other things):

  • confirmation that no instance of modern slavery or human trafficking has occurred (or is occurring) within their business;
  • information about the steps they have taken to ensure that no modern slavery or human trafficking has occurred (or is occurring) within their own supply chain; and
  • such further information or evidence as we may reasonably request in relation to that potential supplier’s policies and processes in relation to modern slavery or human trafficking.  

The information provided will be assessed by our Head of Group Procurement (in the case of group-wide supplier arrangements) or the local Head of Procurement or Head of Retail (in the case of territory-specific supplier arrangements), who will form a view as to whether the potential supplier has appropriate and robust modern slavery and human trafficking policies and procedures in place.  Where necessary, we will request further evidence or information or will arrange for site visits to inspect the manufacturing facilities of individual suppliers.  

In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier.   Were we to discover any evidence, or have cause for suspicion, that any instance of modern slavery or human trafficking has occurred with any of our existing suppliers, we would report this to the appropriate legal authorities.   

Where any member of the Vue International group enters into a contract with any supplier for the provision of goods and services, we will always seek to ensure that such contract contains an obligation on the supplier to comply with applicable modern slavery and human trafficking prevention laws and regulations, and to maintain appropriate and robust policies and procedures in that regard.

Supply chain risk analysis 

Generally, we consider the risk of modern slavery or human trafficking occurring within our supply chain to be low.  The principal reasons for this are that:

  • the large majority of our suppliers are large international organisations with comparatively robust and sophisticated prevention and compliance policies (overseen by professional compliance teams) in relation to modern slavery and human trafficking;  and
  • many of our suppliers operate in industries which receive a relatively high degree of independent regulatory scrutiny (for example, our suppliers in the food and drink supply and manufacturing industry).

If however we identify a supplier (or potential supplier) with higher risk characteristics in relation to modern slavery and human trafficking, they will be subjected to a higher degree of scrutiny as part of the Vue International procurement process.  Characteristics indicating a need for such enhanced scrutiny may include:

  • the smaller scale of the supplier’s business meaning that their internal policies and processes in relation to modern slavery and human trafficking are less well developed;
  • the operation of manufacturing or processing facilities by a supplier in countries with higher levels of estimated modern slavery (as determined by the Global Slavery Index 2016); or
  • a supplier’s reliance on supply chains with considerable geographic or operational complexity, resulting in challenges for consistent application and monitoring of relevant policies. 

Effectiveness of the policies and strategies

At no time since its formation has Vue International encountered, or been the subject of any allegations or complaints of, any occurrence of modern slavery or human trafficking within its business or supply chain.   

Whilst this is encouraging, we acknowledge that we have a continuing obligation to ensure that our relevant policies and strategies remain fit for purpose as the scale of our business and operations develops over time. 

Staff awareness and training 

Vue International has adopted a whistle-blowing policy, details of which are available to all members of staff.  This policy details how any member of staff with concerns about a potential issue (including potential occurrences of modern slavery or human trafficking) should bring the matter to the attention of senior management.  This includes an option to raise the matter through a confidential whistle-blowing hotline and email contact address.    

One of our policy development goals for the 2018 financial year is to increase awareness of, and engagement in, specific modern slavery and human trafficking issues and risks among our employees.  

Whilst we encourage all of our employees to raise any concerns or queries they may have in relation to potential misconduct of any kind, we accept that we could always do more to make our employees aware of the specific role they have in preventing slavery and human trafficking, and helping us to implement our policies and processes in that regard.

Proposals currently under consideration include:

  • rolling out a program of training sessions (either in person or online) in relation to modern slavery and human trafficking for all new and existing employees; 
  • including information in relation to our employees’ role in relation to modern slavery and human trafficking in new starter induction training; and
  • increasing the quality and visibility of the modern slavery and human trafficking information available on our group intranet site.  

Continuing development

We are constantly looking to update our policies (including modern slavery and human trafficking prevention policies and processes) to reflect the most recent standards of best practice.  Our key goals for the 2018 financial year include:

  • embedding our revised group procurement policy throughout the Vue International group and ensuring consistent  implementation of this policy in all jurisdictions and business areas;
  • updating our employee handbook to include details of employees’ specific rights and responsibilities in relation to the prevention of modern slavery and human trafficking;
  • increasing employee engagement in, and awareness of, their role in preventing modern slavery and human trafficking within our business and supply chain; and
  • ensuring that all new supplier agreements we enter into contain adequate provision in respect of supplier compliance with modern slavery and human trafficking law and regulation.

Approved for and on behalf of Vue International:

J. Timothy Richards

CEO & Founder

 

Alison Cornwell

CFO

 

Steve Knibbs

COO

 
 
 
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Website Acceptable Use Policy

This site and Vue websites set out in paragraph 7.2 below (“Site”) are owned by the Vue Group and is operated by Vue Entertainment Limited (together, “Vue”, “we”, us” or “our”). This policy (“Acceptable Use Policy”) sets out the terms between you and us under which you may make use of any feature that allows you to upload material to the Site or to make contact with other users of the Site. This Acceptable Use Policy applies to all users of, and visitors to, the Site. Your use of the Site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Website Terms of Use.

  1. Prohibited uses
    1. You may use the Site only for lawful purposes. You may not use the Site:
      1. in any way that breaches any applicable local, national or international law or regulation;
      2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
      3. for the purpose of harming or attempting to harm minors in any way;
      4. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (below);
      5. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
      6. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
    2. You also agree not to access without authority, interfere with, damage or disrupt
      1. any part of the Site;
      2. any equipment or network on which the Site is stored;
      3. any software used in the provision of the Site; or
      4. any equipment or network or software owned or used by any third party.

  2. Interactive services
    1. We may from time to time provide interactive services (“Interactive Services”) on the Site, including, without limitation:
      1. live user comments; and
      2. film review forums.
    2. Where we do provide any Interactive Service, it will be moderated by an automated process that will check for abuse of the use of the Site. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on the Site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.
    3. We will do our best to assess any possible risks for users (and in particular, for children & minors) from third parties when they use any Interactive Service provided on the Site. The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We would advise parents who permit their children to use an Interactive Service to communicate with their children about their safety online, as moderation is not foolproof. Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians.
    4. We will provide you with a means of contacting the Site moderator in the event of abuse through the use of a “report abuse” button. Such reports will be subject to manual human moderation.

  3. Content standards
    1. These content standards apply to any and all material which you contribute to the Site (“Contributions”), and to any Interactive Services associated with it.
    2. You must comply with the spirit of the following content standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.
    3. Contributions must:
      1. be accurate (where they state facts);
      2. be genuinely held (where they state opinions); and
      3. comply with applicable law in the UK and in any country from which they are posted.
    4. Contributions must not:
      1. contain any material which is defamatory of any person;
      2. contain any material which is obscene, offensive, hateful or inflammatory;
      3. promote sexually explicit material;
      4. promote violence;
      5. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
      6. infringe any copyright, database right or trade mark of any other person;
      7. be likely to deceive any person;
      8. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
      9. promote any illegal activity;
      10. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
      11. be likely to harass, upset, embarrass, alarm or annoy any other person;
      12. be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
      13. give the impression that they emanate from us, if this is not the case; or
      14. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

  4. Suspension and termination
    1. We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of the Site. When a breach of this policy has occurred, we may take such reasonable action as we deem appropriate.
    2. Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use on the basis of which you are permitted to use the Site, and may result in our taking all or any of the following actions:
      1. immediate, temporary or permanent withdrawal of your right to use our site;
      2. immediate, temporary or permanent removal of any posting or material uploaded by you to our site;
      3. issue of a warning to you;
      4. legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
      5. further legal action against you; and
      6. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
    3. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

  5. Indemnity
    1. You agree to indemnify and hold harmless Vue Entertainment and the Vue Group, and each of their affiliates, employees, officers, agents or partners, from and against any direct or indirect loss or damage (including consequential loss and loss of profits, goodwill or business opportunities) arising from any third party claim in relation to any content you upload on the Site and from any breach of this policy by you.

  6. Changes to the acceptable use policy
    1.  We may revise this Acceptable Use Policy at any time. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest Acceptable Use Policy by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected] Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

  7. General
    1. "Vue Group” means Vue Entertainment Limited, its subsidiaries and holdings companies and the subsidiaries of such holding companies (as such terms are defined in s.1159 Companies Act 2006) from time to time.
    2. "Site” means each of Vue’s websites and applications from time to time, including but not limited to:
      www.myvue.com (and its sub-domains)
      www.facebook.com/vuecinemas
      www.twitter.com/vuecinemas
      Vue iPhone application
      Vue Services Limited (Company Number: 3812286) (VAT Number: 810 3217 83) 10 Chiswick Park 566 Chiswick High Road London W4 5XS
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Vue Gift Card Terms & Conditions

1. Vue gift cards (the "Gift Cards") are issued by Vue Entertainment Limited, a company registered in England and Wales under company number 4699504 and whose registered office is at 10 Chiswick Road, 566 Chiswick High Road, London W4 5XS ("Vue"). Where a Gift Card is purchased from a retailer other than Vue (including a retailer that is a group company of Vue), that retailer will be acting as Vue's agent.
2. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions.
3. The balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue or a group company of Vue in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone.
4. The Gift Cards are not cheque guarantee, credit or charge cards.
5. A Gift Card has no value until it has been activated at a till point.
6. The minimum amount of credit that can be loaded onto a Gift Card at any time is £5.
7. The balance of a Gift Card purchased from a retailer or direct from Vue can be topped-up at any cinema operated by Vue or a group company of Vue in the United Kingdom. The maximum amount of credit that can be loaded onto a Gift Card at any time is £100.
8. The balance of a Gift Card cannot be used towards the purchase of another Gift Card.
9. The purchase of cinema tickets and/or refreshments and/or other goods shall be subject to availability. The bearer of a Gift Card shall not be entitled to any preferential rights over other cinema guests.
10. Vue's Guest Admission Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue or a group company of Vue.
11. Gift Cards should be treated as cash. The balance of a Gift Card may be used by anyone presenting it at a cinema operated by Vue or a group company of Vue in the United Kingdom. .Vue accepts no liability for lost, stolen, damaged or altered gift cards. 
12. Gift Cards may not be sold, resold or exchanged or used for any other commercial purpose without Vue’s express prior written permission.
13. The balance of a Gift Cards may not be exchanged for cash or credit.
14. The balance of a Gift Card may not be refunded, except in accordance with your statutory rights.
15. The balance of a Gift Card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. 
16. Vue reserves the right to withdraw a Gift Card or cancel the balance of a Gift Card or to take any other action it deems appropriate at any time
17. Any remaining balance of a Gift Card will be forfeited on expiry under condition 15 above or withdrawal or cancellation under condition 16 above.
18. Vue reserves the right to change these terms and conditions at any time without notice to any bearer of a Gift Card. Such changes will be posted on www.myvue.com. A copy of the latest Gift Card terms and conditions may be obtained by contacting Vue Guest Services by telephone (local rates apply) on 0345 308 4620 or by email to [email protected]
19. In the unlikely event of a failure of Vue's IT and communications systems, Vue may be unable to accept Gift Cards as payment during such system failure.
20. Vue's liability to the bearer of a Gift Card in relation to these terms and conditions shall under no circumstances exceed the balance of the Gift Card as at the date the liability arose.
21. Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law.
22. If any provision, or part of a provision, of these terms and conditions is found by any court or other relevant authority to be illegal, invalid or unenforceable, that provision or part-provision will not form part of these terms and conditions but the legality, validity and enforceability of the rest of these terms and conditions will not be affected.
23. These terms and conditions and any disputes or claims arising in connection with them are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.
24. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services by telephone (local rates apply) on 0345 308 4620 or by email to [email protected]

 

 

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Every Film Every Day £4.99 at selected sites

Participating Vue Cinemas: Aberdeen, Barrow, Bedford, Birmingham Star City, Bristol Longwell Green, Bury, Carlisle, Cheshire Oaks, Cleveleys, Darlington, Farnborough, Gateshead, Halifax, Hamilton, Hartlepool, Hull, Inverness, Lancaster, Livingston, Leeds Kirkstall, Leeds Light, Leicester, Manchester Lowry, Manchester Printworks, Merthyr, Norwich, Oxford, Plymouth, Portsmouth, Reading, Romford, Southport, Swansea, Thanet and York.

Purchase a ticket for a 2D film in a standard seat and you will pay only £4.99.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

Additional charges apply for films shown in IMAX or Xtreme screens (no Xtreme upgrade charge at Plymouth), 3D screenings, 3D glasses, VIP seating upgrades and upgrades to the Manchester Printworks Scene bar with all inclusive food and drink,

This offer is not valid in conjunction with the following ticket packages/screenings:
- Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
- Premieres
- Special events 
- Private screenings
- Mini Mornings 
- Parent and Baby screenings
- Last Chance to See
- Our Screen
- Senior Screenings
- Movie Marathons (multiple films for one price)
- All Inclusive Family Package
- Scene Performances
- Gold Class
- IMAX Screenings
- Scene bar upgrades at Manchester Printworks
- Any other screenings which Vue shall determine to be excluded under this Promotion

This offer is subject to availability.
There is no cash alternative. 
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

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Every Film Every Day £5.99 at selected sites

This offer is only valid at Vue Altrincham, Bicester, Bristol Cribbs, Croydon Grants, Croydon Purley Way, Edinburgh Omni, Harrow, Leamington Spa, Staines and Wood Green.
Purchase a ticket for a 2D film in a standard seat and you will pay only £5.99.

Additional charges apply for 3D screenings, 3D glasses, VIP seating upgrades and films shown in Xtreme screens.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This offer is subject to availability.
There is no cash alternative.
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS


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Vue Cwmbran £4.99 promotion

This offer is only valid at Vue Cwmbran.

Purchase a ticket for a 2D film and you will pay only £4.99.
Additional charges apply for 3D screenings and 3D glasses.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This Offer is made subject to availability
There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

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Vue Edinburgh Ocean £5.99 promotion

This offer is only valid at Vue Edinburgh Ocean.

Purchase a ticket for a 2D film and you will pay only £5.99.
Additional charges apply for 3D screenings and 3D glasses.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This Offer is made subject to availability
There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

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Vue Islington Always Cheaper Online and Ticket Prices

Participating Vue Cinema:Islington

Purchase a ticket for a 2D film in a standard seat and you will pay only £6.99 when you book online via www.myvue.com and £7.49 when you buy at a till, an ATM or via the booking line.
A 75p booking fee is included in the online ticket price. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. The total price paid for full priced standard tickets (excluding the tickets detailed below) is cheaper online inclusive of the booking fee paid.
Additional charges apply for films shown in IMAX, 3D screenings, 3D glasses, VIP seating upgrades .

This offer is not valid in conjunction with the following ticket packages/screenings:
- Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
- Premieres
- Special events 
- Private screenings
- Mini Mornings 
- Bring Your Baby screenings
- Last Chance to See
- Our Screen
- Senior Screenings
- Movie Marathons (multiple films for one price)
- All Inclusive Family Package
- Scene Performances
- Gold Class
- IMAX Screenings


- Any other screenings which Vue shall determine to be excluded under this Promotion

This offer is subject to availability.
There is no cash alternative. 
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

 
 
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Sheffield Always Cheaper Online and Ticket Prices

Participating Vue Cinema: Sheffield

Purchase a ticket for a 2D film in a standard seat and you will pay only £4.99 when you book online via www.myvue.com and £5.49 when you buy at a till, an ATM or via the booking line.
A 75p booking fee is included in the online ticket price. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. The total price paid for full priced standard tickets (excluding the tickets detailed below) is cheaper online inclusive of the booking fee paid.
Additional charges apply for films shown in IMAX or Xtreme screens, 3D screenings, 3D glasses, VIP seating upgrades .

This offer is not valid in conjunction with the following ticket packages/screenings:
- Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
- Premieres
- Special events 
- Private screenings
- Mini Mornings 
- Bring Your Baby screenings
- Last Chance to See
- Our Screen
- Senior Screenings
- Movie Marathons (multiple films for one price)
- All Inclusive Family Package
- Scene Performances
- Gold Class
- IMAX Screenings


- Any other screenings which Vue shall determine to be excluded under this Promotion

This offer is subject to availability.
There is no cash alternative. 
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

 
 
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Vue Newcastle Under Lyme £6.99 promotion

This offer is only valid at Vue Newcastle Under Lyme. From £6.99 price applies Monday – Friday before 5pm. From £8.99 price applies Friday after 5pm – Sunday.

Purchase a ticket for a 2D film and you will pay only £6.99.

Additional charges apply for 3D screenings and 3D glasses.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This Offer is made subject to availability
There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

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Vue Fulham £6.99 promotion – Every Film Every Day £6.99

This offer is only valid at Vue Fulham.
Purchase a ticket for a 2D film in a standard seat and you will pay only £6.99.
Additional charges apply for 3D screenings, 3D glasses, VIP seating upgrades and films shown in Xtreme screens.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This offer is subject to availability.
There is no cash alternative.
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS


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Vue Bolton £8.99 promotion

This offer is only valid at Vue Bolton.

Purchase a ticket for a 2D film and you will pay only £8.99.
Additional charges apply for 3D screenings and 3D glasses.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

This offer is not valid in conjunction with the following ticket packages/screenings:

1 - Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.
2 - Premieres
3 - Special events 
4 - Private screenings
5 - Mini Mornings 
6 - Parent and Baby screenings
7 - Last Chance to See
8 - Our Screen
9 - Senior Screenings
10 - Movie Marathons (multiple films for one price)
11 - All Inclusive Family Package
12 - Scene Performances
13 - Gold Class
14 - IMAX Screenings
15 - Scene bar upgrades at Manchester Printworks
16 - Any other screenings which Vue shall determine to be excluded under this Promotion

This Offer is made subject to availability
There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

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General Competition and Prize Draw Terms & Conditions

Specific terms and conditions will apply to most Vue prize draws and competitions. However, in the event that no specific terms and conditions apply, by entering a Vue prize draw or competition, you agree to be bound by the following terms and conditions:

  1. The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.
  2. By entering this promotion, you agree to be bound by these rules.
  3. Winners will usually be notified either by email, telephone or post within 28 days of the notified closing date.
  4. The judge’s decision is final. No correspondence will be entered into.
  5. Prizes are as stated and are non-transferable.
  6. No cash alternatives will be offered. The Promoter reserves the right to award a substitute prize of an equal or greater value where the stated prize becomes unavailable.
  7. No responsibility can be accepted for entries lost, delayed, misdirected, damaged or undelivered. Incomplete, inaudible and/or illegible entries will be disqualified. The promoter shall not be responsible for technical errors in telecommunications networks, internet access or otherwise preventing entry to any competition or prize draw.
  8. Where prizes include trips, travel will take place in accordance with the dates and restrictions specified and unless otherwise stated must be taken within twelve months of the competition or prize draw closing date, subject to availability and excluding public holidays.
  9. The promoter shall not be liable for any failure or delay in performing its obligations to the winners and any guests if such delay or failure is caused by circumstances beyond its reasonable control. Neither shall the promoter be liable to the winners and any guests for any loss or damage caused, save for death or personal injury caused by the promoter or fraud by the promoter.
  10. Entrants may be required to participate in reasonable competition-related publicity without further consent or payment, such publicity including, without limitation, the entrant’s name, entry or any information provided by the entrant. Unless stated otherwise in any specific competition terms and conditions, no entrants, winners or their guests shall be obliged to take part in any photo publicity without their prior consent.
  11. Any personal information collected by the promoter in connection with a competition will be used in accordance with the promoter’s privacy policy.
  12. A list of winners for each prize draw or competition can be obtained by sending a stamped addressed envelope together with details of which prize draw or competition winners list your require to the promoter within 30 days from the relevant closing date.
  13. The prize draw or competition and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes arising therefrom.
  14. Entrants must be 15 or over or have permission from a guardian, and they must reside within the UK and Ireland. 
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Child Tickets for £4.99 and Family Tickets for £19.96 – Vue Norwich and York

Following Terms and Conditions apply. 

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

1. Offer only available at these specific cinemas:

Vue Norwich
Vue York

2. A Child ticket is ages 2-12 

3. A Family ticket is for up to four people, at least 2 of whom must be 12 or under

4. Additional costs apply for:

3D films
3D glasses
VIP/Recliner/Gold Class seating
Films shown in an Xtreme/IMAX screen

5. Not valid in conjunction with any other offer

6. Ticket/Film Exclusions

4.1 Offer available on standard tickets only. 

4.2 This offer excludes special tickets/screenings, including:

Mini Mornings
Last Chance to See
Our Screen
Little Screen
Senior Screenings
Gold Class
Super Tuesday
Super Monday
Movie Marathons (multiple films for one price)
The All Inclusive Family Pack/The Big Screen Package
Big Screen Events including live, encore and recorded screenings of Comedy, Dance, Events, Innovation (such as lectures/talks), Knowledge (such as documentaries), Music , Opera, Theatre, TV and Sport
Alternative Content Films – such as Anime, Family Animations, Foreign Language Films, Film Festivals, Musicals, Limited Releases, Re-releases and Special Previews

7. All prices and fees include any applicable value added tax. 


8. For 3D films, you may purchase 3D glasses online or at the cinema. If you purchase them online, they will need to be picked up at your chosen cinema along with your tickets.

9. Please note that due to Vue’s advance booking policy the film or performance you wish to attend may be sold out and seats might not be available. The holder is not entitled to any preferential right over other cinema patrons.

10. No cash or other alternatives shall be available.

11. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

12. Participating cinemas, the terms of this offer and ticket prices may be subject to change of withdrawal at any time without notice.

13. For details of our privacy policy go to www.myvue.com/privacy

14. Vue reserves the right to amend these terms and conditions at any time and without notice. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected]

15. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales.

Promoter: Vue Services Limited (Company No: 03812286), 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.

 

 

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All Inclusive Family Package

All Inclusive Family Ticket terms and conditions

The All Inclusive Family Ticket is available at all Vue cinemas excluding Vue Ashbourne, Dublin and Limmerick.
When purchased online at myvue.com the All Inclusive Family Ticket is available for groups of 4 with a minimum of 2 children. If purchased in cinema the package is available for a minimum of 1 adult and 2 children. 
Saving varies by cinema and is up to 20% of the total cost of tickets and food and drink items based on 2 adults and 2 children.

Adults receive a regular combo which includes:
1. Choice of snack from regular popcorn, regular nachos or regular hotdog
2. Choice of 22oz dispensed soft drink excluding Coca-Cola Classic and Coca-Cola Freestyle, which are available for an additional cost. 

Children receive a Kids Combo which includes: 
1. A choice of snack from popcorn or Monster Munch
2. A choice of drink from 12oz dispensed soft drink excluding Coca-Cola Classic and Coca-Cola Freestyle, which are subject to an additional charge, 250ml bottled water or Fruit Shoot
3. A choice of treat from Milky Way bar, Haribo Starmix 16g bag, Jaffa Cakes or Jelly Tots.


Products excluded from this offer include:
Tango Ice Blast
Coca-Cola Freestyle
Bottled soft drinks
Hot drinks
Alcoholic drinks
Confectionary bags
Pick and mix
Ice Cream
Popcorn bags
Crisp bags
Candy Floss tubs
Snack It Combo


Purchases of the All Inclusive Family Ticket will receive a voucher for food and drink products which is valid on the day of  the booked film screening only. 
This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Meerkat Movies
g. Super Monday
h. EE Film Card
i. 2 for 1 ticket voucher
j. Mother and Baby screenings; 
k. Our Screen 
l. Senior Screenings; 
m. Movie Marathons (multiple films for one price); 
n. Any other event which Vue shall determine to be excluded under this offer.

4. This offer is valid for 2D film tickets in standard seats.Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).
There is no cash alternative.

Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
For details of our privacy policy go to www.myvue.com/privacy
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS
Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

 

 
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Super Monday £3.99

Participating Vue Cinemas from January 2019: Carmarthen, Stroud and Thurrock.

Participating Vue Cinemas up to January 2019: Aberdeen, Accrington, Altrincham, Barrow in Furness, Basingstoke, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bolton, Bristol Cribbs Causeway, Bristol Longwell Green, Bury The Rock, Camberley, Cambridge, Cardiff, Carmarthen, Carlisle, Cheshire Oaks, Cleveleys, Cwmbran, Dagenham, Darlington, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Exeter, Farnborough, Gateshead, Halifax, Hamilton, Hartlepool, Hull, Inverness, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Livingston, Manchester Lowry, Manchester Printworks, Merthyr Tydfil, Newbury, Newcastle Under Lyme, Northampton, Norwich, Oxford, Plymouth, Portsmouth, Preston, Reading, Redditch, Rhyl, Romford, Scunthorpe, Southport, Stirling, Stroud, Swansea, Thanet Westwood Cross, Thurrock, Torbay, Worcester and York.

 

1. To qualify for Super Monday customers must visit myvue.com/offers/super-mondays, become a Vue Member and ‘Activate’ their Super Monday code.

2. Offer only available on Mondays excluding Bank Holidays.

3. Super Monday tickets are not available for purchase more than 7 days in advance of the relevant film screening time.  The Super Monday code must be quoted to staff when purchasing your tickets in order to obtain the discount.

4. This Super Monday offer is valid for 2D film tickets in standard seats for £3.99.

5. Super Monday discounts are not available in conjunction with any other offer.

6. Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).

7. This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Mother and Baby screenings; 
g. Last Chance to See;  
h. Our Screen 
i. Senior Screenings; 
j. Movie Marathons (multiple films for one price); 
k. Any other event which Vue shall determine to be excluded under this offer.

8. By signing up to Super Monday online you give us permission to send future Email marketing communication with details of future Super Monday offers.

9. There is no cash alternative.

10. Vue reserves the right to withdraw or amend this offer at any time.

11. To unsubscribe from emails please use the unsubscribe link in the footer of Super Monday email communications

12. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
13. For details of our privacy policy go to www.myvue.com/privacy

14. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

15. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

16. Super Monday tickets cannot be purchased via the call centre.

 
 

 

 
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Super Monday €4.99

Participating Vue Cinemas up to January 2019: Ashbourne, Dublin and Limerick

Participating Vue Cinemas from January 2019: Dublin

1. To qualify for Super Monday customers must visit myvue.com/offers/super-mondays, become a Vue Member and ‘Activate’ their Super Monday code.

2. Offer only available on Mondays excluding Bank Holidays.

3. Super Monday tickets are not available for purchase more than 7 days in advance of the relevant film screening time.  The Super Monday code must be quoted to staff when purchasing your tickets in order to obtain the discount.

4. This Super Monday offer is valid for 2D film tickets in standard seats for €4.99.

5. Super Monday discounts are not available in conjunction with any other offer.

6. Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).

7. This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Mother and Baby screenings; 
g. Last Chance to See;  
h. Our Screen 
i. Senior Screenings; 
j. Movie Marathons (multiple films for one price); 
k. Any other event which Vue shall determine to be excluded under this offer.

8. By signing up to Super Monday online you give us permission to send future Email marketing communication with details of future Super Monday offers.

9. There is no cash alternative.

10. Vue reserves the right to withdraw or amend this offer at any time.

11. To unsubscribe from emails please use the unsubscribe link in the footer of Super Monday email communications

12. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
13. For details of our privacy policy go to www.myvue.com/privacy

14. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

15. Additional €0.75 booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

16. Super Monday tickets cannot be purchased via the call centre.

 
 

 

 
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Super Monday £4.99

Participating Vue Cinemas up to January 2019: Bromley, Croydon Grants, Croydon Purley Way, Finchley Road, Fulham, Harrow, North Finchley, Piccadilly, Shepherds Bush, Staines, Watford, Westfield London, Westfield Stratford City and Wood Green

Participating Vue Cinemas from January 2019: Accrington, Altrincham, Basingstoke, Bicester, Blackburn, Bolton, Bristol Cribbs Causeway, Bromley, Camberley, Cambridge, Croydon Grants, Croydon Purley Way, Dagenham, Easleigh, Edinburgh Ocean, Edinburgh Omni, Exeter, Finchley Road, Fulham, Harrow, Newbury, Newcastle Under Lyme, North Finchley, Piccadilly, Preston, Redditch, Rhyl, Scunthorpe, Shepherds Bush, Staines, Torbay, Watford, Westfield London, Westfield Stratford City, Wood Green, Worcester
 
1. To qualify for Super Monday customers must visit myvue.com/offers/super-mondays, become a Vue Member and ‘Activate’ their Super Monday code.

2. Offer only available on Mondays excluding Bank Holidays.

3. Super Monday tickets are not available for purchase more than 7 days in advance of the relevant film screening time.  The Super Monday code must be quoted to staff when purchasing your tickets in order to obtain the discount.

4. This Super Monday offer is valid for 2D film tickets in standard seats for £4.99.

5. Super Monday discounts are not available in conjunction with any other offer.

6. Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).

7. This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Mother and Baby screenings; 
g. Last Chance to See;  
h. Our Screen 
i. Senior Screenings; 
j. Movie Marathons (multiple films for one price); 
k. Any other event which Vue shall determine to be excluded under this offer.

8. By signing up to Super Monday online you give us permission to send future Email marketing communication with details of future Super Monday offers.

9. There is no cash alternative.

10. Vue reserves the right to withdraw or amend this offer at any time.

11. To unsubscribe from emails please use the unsubscribe link in the footer of Super Monday email communications

12. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
13. For details of our privacy policy go to www.myvue.com/privacy

14. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

15. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

16. Super Monday tickets cannot be purchased via the call centre.

 

 

 
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Super Monday £3.99 online / £4.49 in cinema

Participating Vue Cinemas up to January 2019: Cramlington, Doncaster, Glasgow Fort, Sheffield.

Participating Vue Cinemas from January 2019: Cramlington, Doncaster

1. To qualify for Super Monday customers must visit myvue.com/offers/super-mondays, become a Vue Member and ‘Activate’ their Super Monday code.

2. Offer only available on Mondays excluding Bank Holidays.

3. Super Monday tickets are not available for purchase more than 7 days in advance of the relevant film screening time.  The Super Monday code must be quoted to staff when purchasing your tickets in order to obtain the discount.

4. This Super Monday offer is valid for 2D film tickets in standard seats for £3.99 when purchased online at myvue.com or £4.49 when purchased at the cinema.

5. Super Monday discounts are not available in conjunction with any other offer.

6. Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).

7. This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Mother and Baby screenings; 
g. Last Chance to See;  
h. Our Screen 
i. Senior Screenings; 
j. Movie Marathons (multiple films for one price); 
k. Any other event which Vue shall determine to be excluded under this offer.

8. By signing up to Super Monday online you give us permission to send future Email marketing communication with details of future Super Monday offers.

9. There is no cash alternative.

10. Vue reserves the right to withdraw or amend this offer at any time.

11. To unsubscribe from emails please use the unsubscribe link in the footer of Super Monday email communications

12. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
13. For details of our privacy policy go to www.myvue.com/privacy

14. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

15. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

16. Super Monday tickets cannot be purchased via the call centre.

 

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Super Monday £4.99 online / £5.49 in cinema

Participating Vue Cinemas: Acton, Islington. 

1. To qualify for Super Monday customers must visit myvue.com/offers/super-mondays, become a Vue Member and ‘Activate’ their Super Monday code.

2. Offer only available on Mondays excluding Bank Holidays.

3. Super Monday tickets are not available for purchase more than 7 days in advance of the relevant film screening time.  The Super Monday code must be quoted to staff when purchasing your tickets in order to obtain the discount.

4. This Super Monday offer is valid for 2D film tickets in standard seats for £4.99 when purchased online at myvue.com or £5.49 when purchased at the cinema.

5. Super Monday discounts are not available in conjunction with any other offer.

6. Additional charges apply for 3D screenings, 3D glasses, VIP and recliner seating upgrades and films shown in Xtreme screens (where applicable).

7. This offer is not valid in conjunction with the following ticket packages/screenings:

a. Event Cinema Screenings (including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV)
b. Premieres; 
c. Special events; 
d. Vue Extreme performances
e. Mini Mornings; 
f. Mother and Baby screenings; 
g. Last Chance to See;  
h. Our Screen 
i. Senior Screenings; 
j. Movie Marathons (multiple films for one price); 
k. Any other event which Vue shall determine to be excluded under this offer.

8. By signing up to Super Monday online you give us permission to send future Email marketing communication with details of future Super Monday offers.

9. There is no cash alternative.

10. Vue reserves the right to withdraw or amend this offer at any time.

11. To unsubscribe from emails please use the unsubscribe link in the footer of Super Monday email communications

12. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
 
13. For details of our privacy policy go to www.myvue.com/privacy

14. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS

15. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

16. Super Monday tickets cannot be purchased via the call centre.

 
 

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Vitality Promotion Terms & Conditions

CINEMA TICKET EVERY WEEK WITH VUE

  1. Maximum of one ticket per week for each person on your Vitality plan at any Vue cinema in the UK, during your Vitality plan membership.
  2. Vitality Codes are not valid for premieres, event cinema, alternative content and special screenings. Codes are valid for Mini Morning screenings. 
    Upgrades for all screenings at Vue Leicester Square, 3D, Xtreme, IMAX and VIP and Recliner seats are available at Vue for an additional cost. Upgrades can be booked online and at the cinema, 3D glasses will also incur an additional cost. Once you have your code/s you'll need to use it to book your cinema ticket/s by the end of the week. A week runs from Monday to midnight on Sunday. For example, if you generate a code on a Wednesday, you’ll need to book your tickets for a viewing before midnight on Sunday. If you get your code on a Sunday, you must use it that Sunday. Tickets for each film showing are subject to availability.
  3. You'll need to collect your cinema tickets from the Vue box-office. If you have pre-booked on the Vue website, you’ll need to take your booking reference and your Vitality membership number with you. If you haven’t pre-booked, you’ll need your cinema codes and your Vitality membership number.
  4. Vitality cinema ticket voucher codes can only be used by Vitality members. In absolutely no circumstances can voucher codes be sold or gifted to third parties by a Vitality member.
  5. Vue’s Guest Admissions Policy and Ticket Terms apply, please see www.myvue.com/legal
  6. For details of our privacy policy go to www.myvue.com/privacy
  7. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS
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Club Lloyds Terms & Conditions
  1. If you select cinema as your “Lifestyle Benefit”, the administrator will use the postcode originally provided to Lloyds Bank to identify your nearest cinema supplier. You will have ability to manually change the allocated cinema supplier within the timeframe stipulated within your welcome or renewal letter or email. Your final choice must be communicated to the administrator no later than the final date outlined in your welcome or renewal letter or email. If no manual selection is made within the specified timeframe, you will be allocated your nearest cinema supplier (for new customers) or be deemed to have chosen the same benefit and supplier as for your previous benefit year (for renewal customers).
  2. These vouchers must be used at the time of exchange for any one regularly scheduled film performance, subject to availability. 
  3. These vouchers may not be combined with any other ticket offer. They may not be used for premieres or special events.
  4. These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain.
  5. These vouchers are not subject to any time extensions.
  6. These vouchers may not be re-sold. Each voucher can only be used once and will expire on the earlier of the date of redemption and the date of expiry set out on the voucher.
  7. Film classification rules apply. ID may be required.
  8. The Cinema Manager’s decision is final.
  9. The administrator aims to dispatch vouchers within 3 working days by post and 3 working days by email.
  10. If you wish to purchase 3D glasses at the cinema, there will be an additional charge.
  11. For any lost or stolen vouchers, please contact the Club Lloyds helpdesk on 0345 3030303 (+441733 462224 if calling from abroad). Any lost or stolen vouchers will only be re-issued twice.
  12. Each voucher can be exchanged for a Standard 2D admission ticket to any Vue Cinema (excluding Gold Class, VIP and Premiere seating, 3D, Special, Alternative or Event Cinema screening or Over 18’s Screenings, Scene Westfield, Xtreme Screens).
  13. The Standard 2D admission ticket is valid as part payment for 3D, VIP, Xtreme, Scene and Gold. Upgrades to 3D, VIP, Xtreme, Scene, Gold are available on payment of the difference in cost between Standard adult price for the upgraded experience and standard Adult 2D admission.
  14. These vouchers may be used to book a cinema ticket online at www.myvue.com, or can be exchanged for a 2D admission ticket at the box office of any Vue cinema box office. These vouchers may not be used to reserve an admission ticket by telephone.
  15. Club Lloyds vouchers cannot be used for Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood.
  16. Please note that due to Vue’s advance booking policy the film or performance you wish to attend may be sold out and seats might not be available. The holder is not entitled to any preferential right over other cinema patrons.
  17. Vue reserves the right to amend these terms and conditions at any time and without notice. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected]
  18. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales.

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3 for £10.99 food and drink offer
Participating Vue Cinemas: Aberdeen, Accrington, Barrow, Birkenhead, Cardiff, Carlisle, Carmarthen, Cwmbran, Darlington, Edinburgh Ocean, Gateshead, Hartlepool, Hull, Lancaster, Leeds Kirkstall, Leeds Light, Manchester Lowry, Manchester Printworks, Merthyr, Newcastle Under Lyme, Redditch, Rhyl, Scunthorpe, Stirling, Swansea, Torbay and Worcester.  

Purchase three (3) regular sized food and/or beverage items at the same time from our qualifying* food and beverage products offered at our participating cinemas listed above in a single transaction and you will only pay £10.99 (the “Offer”).

Also included in this Offer at participating cinemas are our Snackit, Kids Combo and The Collection combos, pints of draft beer and/or cider and wines sold by the glass each of which count as a single qualifying product for the purposes of this Offer. Other combo products are excluded from this Offer.

Customers can upgrade their purchases of regular sized products to a large size (if available for purchase) for an additional £1 per Offer. Customers can upgrade the soft drink in the Snack It Combo to Tango Ice Blast for an additional £1. An additional charge (charge varies according to cup size) will be charged for Coca Cola Classic soft drinks – 10p for Kids 12oz and Junior Snack it 16oz, 15p for Regular 22oz, and 20p for Large 32oz.
*The following products are not included in this Offer:

Extra toppings including (but not limited to) Nachos and Ben & Jerry’s toppings.
Milkshake toppings.
Pick N’ Mix.
Any merchandising products such as popcorn tins, drinks cups and toppers, toys, clothing, books and posters.
Standard sized bottles of wine and/or Prosecco.
This Offer is valid in conjunction with the All Inclusive Family Package and Last Chance To See packages. It is not valid in conjunction with any other food or beverage offer, promotion or discount scheme.

Vue reserves the right to limit the Offer to one Offer purchase per customer per visit.
This Offer is made subject to availability.

There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.

Any returns are subject to Vue’s returns policy from time to time in operation, with the restriction that, if you return qualifying products, to the extent that you no longer meet the eligibility conditions of this Offer then Vue reserves the right to deduct the value of the benefit of this Offer from any refund due to you.

All sales of alcoholic beverages will be subject to Vue’s Challenge 25 policy.
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3 For £9.99 at Vue Bristol Cribbs Promotion Terms and Conditions

Purchase three (3) items displayed on the free standing display units in a single transaction from Vue Bristol Cribbs and you will only pay £9.99 (the “Offer”).

Also included in this Offer are our Snackit and Kids Combo combos which also count as a single qualifying product for the purposes of this Offer. Customers can upgrade their purchases of regular sized products to a large size (if available for purchase) for an additional £1 per Offer. Customers can upgrade the soft drink in the Snack It Combo to Tango Ice Blast for an additional £1. An additional charge (charge varies according to cup size) will be charged for Coca Cola Classic soft drinks – 10p for Kids 12oz and Junior Snack it 16oz, 15p for Regular 22oz, and 20p for Large 32oz.
*The following products are not included in this Offer:

The following products are not included in this Offer:

Milkshakes and toppings

Ben & Jerry’s products (including without limitation any Ben and Jerry’s toppings)

All products from the Pizza Hut Express counter

All products from the Square Pie counter

Nachos and toppings

Hot dogs

Tubs of popcorn. For the avoidance of doubt, sealed bags of popcorn are included in this Offer

Wine by the glass and standard sized bottles of wine and/or Prosecco

Draft beer and/or cider

Spirits/Liqueurs and Mixers sold at the Bar

Fountain soft drinks from the Freestyle self-serve area or from the Bar

Pick ‘N’ Mix

Krispy Kreme

Tango Ice Blast

Lavazza coffee

Any merchandising products such as popcorn tins, drinks cups and toppers, toys, clothing, books and posters. 

This Offer is valid in conjunction with the All Inclusive Family Package and Last Chance To See packages. It is not valid in conjunction with any other food or beverage offer, promotion or discount scheme.

Vue reserves the right to limit the Offer to one Offer purchase per customer per visit.

This Offer is made subject to availability.

There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.

Any returns are subject to Vue’s returns policy from time to time in operation, with the restriction that, if you return qualifying products, to the extent that you no longer meet the eligibility conditions of this Offer then Vue reserves the right to deduct the value of the benefit of this Offer from any refund due to you.

All sales of alcoholic beverages will be subject to Vue’s Challenge 25 policy.

 

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3 for £11.99 food and drink offer
Participating Vue Cinemas: Bicester, Birmingham Star City, Bury, Eastleigh, Edinburgh Omni, Hamilton, Livingston, Northampton, Norwich, Plymouth and Wood Green. 

Purchase three (3) regular sized food and/or beverage items at the same time from our qualifying* food and beverage products offered at our participating cinemas listed above in a single transaction and you will only pay £11.99 (the “Offer”).

Also included in this Offer at participating cinemas are our Snackit, Kids Combo and The Collection combos, pints of draft beer and/or cider and wines sold by the glass each of which count as a single qualifying product for the purposes of this Offer. Other combo products are excluded from this Offer.

Customers can upgrade their purchases of regular sized products to a large size (if available for purchase) for an additional £1 per Offer. Customers can upgrade the soft drink in the Snack It Combo to Tango Ice Blast for an additional £1. An additional charge (charge varies according to cup size) will be charged for Coca Cola Classic soft drinks – 10p for Kids 12oz and Junior Snack it 16oz, 15p for Regular 22oz, and 20p for Large 32oz.
*The following products are not included in this Offer:

Extra toppings including (but not limited to) Nachos and Ben & Jerry’s toppings.
Milkshake toppings.
Pick N’ Mix.
Any merchandising products such as popcorn tins, drinks cups and toppers, toys, clothing, books and posters.
Standard sized bottles of wine and/or Prosecco.
This Offer is valid in conjunction with the All Inclusive Family Package and Last Chance To See packages. It is not valid in conjunction with any other food or beverage offer, promotion or discount scheme.

Vue reserves the right to limit the Offer to one Offer purchase per customer per visit.
This Offer is made subject to availability.

There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.

Any returns are subject to Vue’s returns policy from time to time in operation, with the restriction that, if you return qualifying products, to the extent that you no longer meet the eligibility conditions of this Offer then Vue reserves the right to deduct the value of the benefit of this Offer from any refund due to you.

All sales of alcoholic beverages will be subject to Vue’s Challenge 25 policy.
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Always Cheaper Online
  1. Always Cheaper Online only applies to tickets purchased for the following cinemas:
    1. Vue Acton
    2. Vue Cramlington
    3. Vue Doncaster
    4. Vue Glasgow Fort
    5. Vue Islington
    6. Vue Sheffield
  2. When booking tickets online (through www.myvue.com) at the cinemas listed in paragraph 1, the price you pay for each full priced standard ticket (excluding the ticket types listed in paragraph 3) will be cheaper than the price paid for the equivalent tickets purchased at the same cinema for the same film screening and for the same seating type from a till or automated ticket machine.
  3. Always Cheaper Online only applies to any full priced standard ticket that is available online at www.myvue.com at the cinemas listed in paragraph 1. This excludes:
    1. Pre-purchased/complimentary/third party tickets and vouchers (including, but not limited to: Club Lloyds and Vitality). Please see the separate terms and conditions for each of our third party tickets at: https://www.myvue.com/legal/terms-and-conditions
    2. Upgrades to pre-purchased/complimentary/third party tickets. An additional surcharge is applicable for upgrades, including (but not limited to): 3D films, VIP Seating, Recliner Seating, Xtreme Screens and IMAX Screens. The upgrade fee is the same price in the cinema and online.
    3. Any promotional tickets offered by Vue or our partners, unless specified otherwise.
  4. No items other than tickets are cheaper online. This includes 3D glasses, which can purchased for the same price at the cinema and online.
  5. For 3D films, you may purchase 3D glasses online or at the cinema. If you purchase them online, you will need to collect them at your chosen cinema along with your tickets.
  6. Vue reserves the right to change prices at any time and without notice.
  7. At the cinemas listed in paragraph 1 a booking fee is included in the online ticket price. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. The total price paid for full priced standard tickets at these cinemas (excluding the tickets detailed in paragraph 3) is cheaper online inclusive of the booking fee paid.
  8. Please note that no booking fee is payable for any tickets purchased in person at any of our cinemas, including at automated ticket machines on the premises. The price paid in the cinema (at the cinemas listed in paragraph 1) for full priced standard tickets (excluding the tickets detailed in paragraph 3) will be more expensive than the price paid online.
  9. The total price paid for tickets purchased online for film screenings at the cinemas listed at paragraph 1 will be cheaper than the identical ticket purchased through the Booking Line.
    1. For all tickets purchased through the Booking Line, a booking fee for booking your ticket(s) remotely is payable in addition to the ticket price. This will be clearly notified to you during the booking process. The total amount payable will be inclusive of the booking fee. By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price.
  10. Please note that due to Vue’s advance booking policy the film or performance you wish to attend may be sold out and seats might not be available. The holder is not entitled to any preferential right over other cinema patrons.
  11. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply. These may be found at https://www.myvue.com/legal/terms-and-conditions
  12. Participating cinemas, the terms of this offer and ticket prices may be subject to change of withdrawal at any time without notice.
  13. For details of our privacy policy go to www.myvue.com/privacy
  14. Vue reserves the right to amend these terms and conditions at any time and without notice. Such changes will be posted on www.myvue.com. Alternatively you can obtain a copy of the latest terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing [email protected]
  15. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales.
  16. Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.
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Hold Student App Popcorn Terms and Conditions

1. Receive a free regular box of popcorn when you present a ticket purchased at a participating Vue  or online, for a film showing at the Vue  in question on the same day, together with a valid Hold voucher (the “Voucher”) on your Hold app (the “Offer”).

2. This Offer is valid at all Vue venues in the United Kingdom and Ireland (excluding Vue West End).

3. This Offer is open to customers who are 18 years or over. Employees and their immediate families (parents, spouse, partner, children, siblings, grandparents and grandchildren) of Hold or Vue, and anyone professionally connected with this Offer are not eligible to enter.

4. This Offer starts on Monday 15 January 2018 and ends on Saturday 15 December 2018.

5. Only one Voucher may be redeemed per customer, per day.

6. The Voucher is valid for 14 days from the start of the calendar week in which the Voucher is issued.

7. Vue reserves the right to reject forged Vouchers.

8. Vue’s decision is final in all matters relating to the Offer.

9. This Offer is not valid in conjunction with any other food or beverage offer, food or beverage promotion , or food or beverage discount scheme.

10. This Offer is subject to availability.

11. Vue reserves the right to terminate or temporarily suspend this Offer in the event of technical or other difficulties that might compromise its integrity but will always endeavour to minimise the effect on customers.

12. There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.

13. Admission to Vue  is subject to Vue’s Guest Admissions Policy, and Vue’s Online and Offline Ticket Terms and Conditions apply (see https://www.myvue.com/legal/terms-and-conditions).

14. This Offer, these terms and conditions, and any matter arising out of or in connection with them shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts.

15. The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS.


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Hold Student App Ticket Terms and Conditions

1. Receive one £4.99 Vue ticket voucher (“Ticket”) when you use a valid Hold voucher (the “Voucher”) to redeem a Ticket at www.myvue.com or on the Vue app (the “Offer”).

2. This Offer is valid at all Vue venues in the United Kingdom and Ireland (excluding Vue West End).

3. This Offer is open to customers who are 18 years or over. Employees and their immediate families (parents, spouse, partner, children, siblings, grandparents and grandchildren) of Hold or Vue, and anyone professionally connected with this Offer are not eligible to enter. 

4. This Offer starts on Friday 19 January 2018 and ends on Saturday 15 December 2018. 

5. Only one Ticket may be redeemed per customer, per day. 

6. The Voucher is valid for 14 days from the start of the calendar week in which the Voucher is issued (the “Validity Period”).

7. Tickets can only be used for showings taking place during the Validity Period.

8. Vue reserves the right to reject forged Tickets.

9. Vue’s decision is final in all matters relating to the Offer. 

10. This Offer is not valid in conjunction with any other ticket offer, ticket promotion, or ticket discount scheme.

11. This voucher does not guarantee a saving on all ticket types or at all Vue venues. Check individual prices online to see if the Ticket offers a saving.

12. The £4.99 price of the Ticket includes a £0.75 booking fee. You will pay a total of £4.99 only per Ticket. Additional charges apply for films shown in IMAX or Xtreme screens, 3D screenings, 3D glasses and VIP seating upgrades.

13. This Offer is not valid for the following ticket packages/screenings:
   •Mini Mornings
  • Last Chance to See
  • Our Screen
  • Senior Screenings
  • Super Monday or Tuesday
  • Movie Marathons (multiple films for one price)
  • First Choice Big Screen Family Package 
  • Big Screen Events including live, encore and recorded screenings of Anime, Comedy, Dance, Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music , Opera, Re-Releases, Special Previews, Sport, Theatre and TV.

14. This Offer is subject to availability.

15. Vue reserves the right to terminate or temporarily suspend this Offer in the event of technical or other difficulties that might compromise its integrity but will always endeavour to minimise the effect on customers.

16. There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.

17. Admission to Vue venues is subject to Vue’s Guest Admissions Policy, and Vue’s Online and Offline Ticket Terms and Conditions apply (see https://www.myvue.com/legal/terms-and-conditions).

18. This Offer, these terms and conditions, and any matter arising out of or in connection with them shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts. 

19. The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. 



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Hotel Translyvania 3 Gift With Purchase
The Promoter 

The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS (“Vue”/”Promoter”)

The Offer

Receive one (1) Hotel Transylvania 3 mask per ticket purchased until stocks last
This offer is only valid to residents in the United Kingdom (excluding Northern Ireland and The Republic of Ireland (ROI)).

Customers should purchase a minimum of one (1) child’s ticket online or in-cinema to see “Hotel Transylvania 3” for screenings taking place between Friday 27th July 2018 and Sunday 29th July 2018.  Upon picking up of purchased tickets on the day of the screening customers are entitled to receive one (1) Hotel Transylvania 3 mask per child’s ticket. 

For ticket collection from an Automated Ticket Machine (ATM), customers will need to go to either a manned-till or the “gate” where tickets are checked, before entry to the screen to collect their Hotel Transylvania 3 mask.

How to Enter

To receive one (1) Hotel Transylvania 3 mask per child’s ticket, customers should purchase at least one ticket to see “Hotel Transylvania 3” in any format (2D, 3D, VueXtreme, Screen, Gold Class) between Monday 2nd July 2018 and Sunday 29th July 2018 for screenings taking place between Friday 27th July 2018 and 29th July 2018. 

General Promotion T&Cs

Only 1 set Hotel Transylvania 3 mask per child’s ticket will be given out
The Hotel Transylvania 3 masks are limited in quantity to 70,000 and will be distributed based on a first come first served basis whilst stocks last.
The s will only be given out on the day of the performance the purchased ticket/s is/are valid for
Hotel Transylvania 3 mask and any part of it are subject to any additional terms and conditions of the manufacturer or supplier of the Hotel Transylvania 3 mask.
Vue employees are not eligible to receive a free Hotel Transylvania 3 mask regardless of ticket purchase.
Hotel Transylvania 3 mask is non-transferable and no cash or other alternatives will be offered in place of the Gift and Vue reserves the right to make any reasonable amendments to these terms and conditions at any stage. In this event, a notice will be posted on www.myvue.com 

General T&Cs

The Promoter shall not be liable for any failure or delay in performing its obligations to the winner and any of the winner’s guests where such delay or failure is caused by circumstances beyond its reasonable control. 
The Promoter shall not be liable to the winner and his/her guests for any loss or damage caused by accepting the Hotel Transylvania 3 mask
Any personal information collected by Vue in connection with the Hotel Transylvania 3 mask giveaway will be used in accordance with Vue’s privacy policy 
The offer and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction to settle any dispute arising in relation to the free Hotel Transylvania 3 mask.
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Big Screen Event’s £9.99

Participating Vue Cinemas: Aberdeen, Darlington, Hull, Lancaster.

Purchase a ticket for a Big Screen Event in a standard seat and you will pay only £9.99.

Additional 75p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre.

Additional charges apply for events shown in IMAX or Xtreme screens, 3D screenings, 3D glasses and VIP seating upgrades.

This offer is only valid with the following ticket packages/screenings:
- Big Screen Events including but not limited to live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV.

It excludes:


- Premieres
- Special events 
- Private screenings
- Mini Mornings 
- Parent and Baby screenings
- Last Chance to See
- Our Screen
- Senior Screenings
- Movie Marathons (multiple films for one price)
- All Inclusive Family Package
- Scene Performances
- Gold Class
- IMAX Screenings
- Scene bar upgrades at Manchester Printworks
- Any other screenings which Vue shall determine to be excluded under this Promotion


This offer is subject to availability.
There is no cash alternative. 
Vue reserves the right to withdraw or amend this offer at any time.
Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.
Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS



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EE Film Card Terms and Conditions

EE Film Card (your 'card') Terms and Conditions

1. Offer available by invitation only. One card per eligible customer.
2. You must collect your card from an EE store by the date stated on your SMS.
3. You must register your card in store with an EE advisor upon collection
4. You’ll receive an email confirmation to confirm successful activation within 24 hours, this email will also provide the card’s expiry date.
5. You must write your name on the back of the card in block capitals prior to usage. 
6. This card gives you 33% discount on up to two standard cinema tickets and selected concessions at any Vue location, except for Scene screenings at Vue Westfield – Shepherds Bush.
7. For cinema tickets, your card will get you a 33% discount once a day on up to two standard 2D, 3D, VIP, Recliner, Gold Class, IMAX and Xtreme Screen tickets at any Vue cinema. 
8. You can't use your card to buy tickets to any of the following screening types; Special, Alternative, Event Cinema, Over 18s special screenings and Premiere events. To find out more about the types of tickets and screenings available from Vue please visit www.myvue.com
9. For concessions, your card will give you an unlimited 33% discount on fountain soft drinks, bottled water, popcorn, nachos and hot dogs. This includes both combo deals and the products purchased individually in both regular and large sizes. Branded/bagged concession items including pick and mix and ice cream are excluded from the offer.
10. You must be using one of the tickets you are buying and you must show your Film Card at the box office when you buy your discounted cinema tickets and concessions to prove your eligibility. You can't give or sell the card to someone else and only a friend or a family member can use the other ticket.
11. You can't use your card to reserve cinema tickets by phone or online.
12. You can't use your card along with any other ticket or concessions offer, or exchange the discount offer for cash or merchandise.
13. You can only use your card once a day to receive the discount on tickets. Concession purchases are unlimited.
14. Your card does not entitle you to preferential treatment over other Vue customers.
15. Film classification rules apply, and you may be asked for valid ID to prove your age and identity
16. The cinema manager's decision is final.
17. Vue's standard terms and conditions of entry apply (see myvue.com/legal).
18. Vue reserves the right to cancel a members card if deemed to be in breach of any of these Terms and Conditions of use
19. For any queries relating to your card please contact the customer services team at 0344 381 5055 or [email protected]
20. Your card will be valid for 90 days following activation. If you make a qualifying purchase within 28 days of activating the card, the validity period will be extended to 365 days. To check how long you have left on your card please refer to your activation or extension confirmation email. 
21. A qualifying purchase consists of an additional mobile contract, 12 months or longer (Sim only, Mobile Broadband or mobile phone) or an upgrade of the telephone number receiving the text.
22. If you lose your card or the card is stolen please contact customer services at 0344 381 5055 or [email protected] and they will arrange for a replacement to be issued to you within 7 days. Please note if your card expires within the next 14 days, a replacement will not be issued to you.

 





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Star Wars: Secrets Of The Empire Vue Stratford

This offer is only valid whilst Star Wars: Secrets Of The Empire is running at The Void in Westfield Stratford.

Present a clearly legible entry ticket receipt from Star Wars: Secrets Of The Empire and you will be entitled to purchase a ticket for a standard seat for a screening of Solo: A Star Wars Story at Vue Stratford for the same cost as a Child ticket for the screening in question.  This offer is only available at the Vue Stratford Box Office.

Additional charges apply for Scene, 3D screenings, 3D glasses, VIP seating upgrades and films shown in Xtreme screens. 

Only one Child ticket can be purchased for each entry ticket for Star Wars: Secrets Of The Empire. This offer is only valid for screenings of Solo: A Star Wars Story on the day of your entry to Star Wars: Secrets Of The Empire.  No tickets may be pre-booked prior to your day of entry. 

This offer is subject to availability. There is no cash alternative. Vue reserves the right to withdraw or amend this offer at any time. Vue’s Guest Admissions Policy and Ticket Terms and Conditions apply.

Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS



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Movie Money Tickets
E-Codes Adult London 2D
  • E-Codes must be exchanged for an admission ticket either at the Box Office or online at any of our locations excluding West End (Leicester Square) and cannot be used to make bookings over the phone.
  • E-Codes are valid for one ticket and must be used at the time of exchange.
  • E-Codes are non transferable, non exchangeable and non refundable.
  • E-Codes are valid for a single use only and cannot be re-instated or replaced once redeemed or if you cancel your booking.
  • E-Codes are not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior, Autism Friendly and Scene screenings.
  • E-Codes can be used to book IMAX, VIP, Recliner, Xtreme seating or Gold Class screenings online and at the Box Office upon payment of the difference.
  • 2D E-Codes cannot be upgraded to a 3D screening, 3D E-Codes must be purchased for 3D screenings.
  • E-Codes do not give priority over general tickets.
  • E- Codes will have a valid date of up to 12 months from issue and are not subject to any extensions. 
  • E-Codes cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • These E-Codes are not to be used for financial gain in resale.
  • The cinema managers decision is final

    E-Codes Non-London 2D
  • E-Codes must be exchanged for an admission ticket either at the Box Office or online and cannot be used to make bookings over the phone.
  • These codes are NOT accepted in the following locations: Acton, Croydon Grants, Croydon Purley Way, Dagenham, Finchley Road, Fulham Broadway, Harrow, Islington, North Finchley, Piccadilly, Romford, Shepherds Bush, Staines, Watford, Westfield London, Westfield Stratford and Wood Green, West End (Leicester Square) 
  • E-Codes are valid for one ticket and must be used at the time of exchange.
  • E-Codes are non transferable, non exchangeable and non refundable.
  • E-Codes are valid for a single use only and cannot be re-instated or replaced once redeemed or if you cancel your booking.
  • E-Codes are not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior, Autism Friendly and Scene screenings.
  • E-Codes can be used to book IMAX, VIP, Recliner, Xtreme seating or Gold Class screenings online and at the Box Office upon payment of the difference.
  • 2D E-Codes cannot be upgraded to a 3D screening, 3D E-Codes must be purchased for 3D screenings.
  • E-Codes do not give priority over general tickets.
  • E- Codes will have a valid date of up to 12 months from issue and are not subject to any extensions. 
  • E-Codes cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • These E-Codes are not to be used for financial gain in resale.
  • The cinema manager’s decision is final.

    E-Codes London 3D
  • E-Codes can be exchanged for an admission ticket at all Vue locations excluding West End (Leicester Square) either at the Box Office or online and cannot be used to make bookings over the phone.
  • E-Codes are valid for one ticket and must be used at the time of exchange.
  • E-Codes are non transferable, non exchangeable and non refundable.
  • E-Codes are valid for a single use only and cannot be re-instated or redeemed if you cancel your booking.
  • E-Codes are not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior, Autism Friendly and Scene screenings.
  • E-Codes can be used to book IMAX, VIP, Recliner, Xtreme seating or Gold Class screenings online and at the Box Office upon payment of the difference.
  • 2D E-Codes cannot be upgraded to a 3D screening, 3D E-Codes must be purchased for 3D screenings.
  • E- Codes are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required.
  • E-Codes do not give priority over general tickets.
  • E- Codes will have a valid date of up to 12 months from issue and are not subject to any extensions. 
  • E-Codes cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • These E-Codes are not to be used for financial gain in resale.
  • The cinema Manager’s decision is final.


    E-Codes Adult Non-London 3D
  • E-Codes must be exchanged for an admission ticket either at the Box Office or online and cannot be used to make bookings over the phone.
  • These vouchers are NOT accepted in the following locations: Acton, Croydon Grants, Croydon Purley Way, Dagenham, Finchley Road, Fulham Broadway, Harrow, Islington, North Finchley, Piccadilly, Romford, Shepherds Bush, Staines, Watford, Westfield London, Westfield Stratford and Wood Green, West End (Leicester Square). 
  • E-Codes are valid for one ticket and must be used at the time of exchange.
  • E-Codes are non transferable, non exchangeable and non refundable.
  • E-Codes are valid for a single use only and cannot be re-instated or redeemed if you cancel your booking.
  • E-Codes are not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior, Autism Friendly and Scene screenings.
  • E-Codes can be used to book IMAX, VIP, Recliner, Xtreme seating or Gold Class screenings online and at the Box Office upon payment of the difference.
  • 2D E-Codes cannot be upgraded to a 3D screening, 3D E-Codes must be purchased for 3D screenings.
  • E- Codes are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required.
  • E-Codes do not give priority over general tickets.
  • E- Codes will have a valid date of up to 12 months from issue and are not subject to any extensions. 
  • E-Codes cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • These E-Codes are not to be used for financial gain in resale.
  • The cinema Manager’s decision is final.


    E-Codes Adult Every Film Every Day 2D
  • E-Codes must be exchanged for a 2D admission ticket either at the Box Office or online at the following locations only*: Aberdeen, Barrow in Furness, Bedford, Bicester, Birkenhead, Birmingham Star City, Bristol Cribbs, Bristol Longwell Green, Bury The Rock, Cardiff, Carlisle, Cheshire Oaks, Cleveleys, Croydon Grants, Croydon Purley Way, Cwmbran, Darlington, Edinburgh Ocean, Edinburgh Omni, Farnborough, Fulham, Gateshead, Halifax, Hamilton, Harrow, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Livingston, Lowry, Manchester Printworks, Merthyr Tydfil, Norwich, Oxford, Plymouth, Portsmouth, Reading, Romford, Sheffield, Southport, Staines, Swansea, Thanet, Wood Green, York and cannot be used to make bookings over the phone.*Vue reserves the right to withdraw or amend this listing at any time.
  • E-Codes are valid for one ticket and must be used at the time of exchange.
  • E-Codes are non transferable, non exchangeable and non refundable.
  • E-Codes are valid for a single use only and cannot be re-instated or replaced once redeemed or if you cancel your booking.
  • E-Codes are not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior, Autism Friendly and Scene screenings.
  • E-Codes can be used to book IMAX, VIP, Recliner, Xtreme seating or Gold Class screenings online and at the Box Office upon payment of the difference.
  • 2D E-Codes cannot be upgraded to a 3D screening, 3D E-Codes must be purchased for 3D screenings.
  • E-Codes do not give priority over general tickets.
  • E- Codes will have a valid date of up to 12 months from issue and are not subject to any extensions. 
  • E-Codes cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • These E-Codes are not to be used for financial gain in resale.
  • The cinema managers decision is final
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    MCU10 Free Poster - Leeds Kirkstall

    The Promoter
    The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS (“Vue”/”Promoter”)


    The Offer
    Receive one (1) poster per ticket purchased until stocks last
    This offer is only valid to residents in the United Kingdom (excluding Northern Ireland and The Republic of Ireland (ROI)).

    Customers should purchase a minimum of one (1) ticket online or in-cinema to see any film in the “Marvel 10 Year Anniversary Film Festival” at Vue Leeds Kirkstall.  
    Upon picking up of purchased tickets on the day of the screening customers are entitled to receive one (1) poster per ticket. 

    For ticket collection from an Automated Ticket Machine (ATM), customers will need to go to either a manned-till or the “gate” where tickets are checked, before entry to the screen to collect their poster.


    How to Enter
    To receive one (1) poster per ticket, customers should purchase at least one ticket to see any film in the “Marvel 10 Year Anniversary Film Festival” at Vue Leeds Kirkstall in IMAX format.
    General Promotion T&Cs
    Only 1 poster per ticket will be given out
    The posters are limited in quantity to 2,000 and will be distributed based on a first come first served basis whilst stocks last.
    The posters will only be given out on the day of the performance the purchased ticket/s is/are valid for.
    The posters and any part of it are subject to any additional terms and conditions of the manufacturer or supplier of the poster.
    Vue employees are not eligible to receive a poster regardless of ticket purchase.
    The poster is non-transferable and no cash or other alternatives will be offered in place of the Gift and Vue reserves the right to make any reasonable amendments to these terms and conditions at any stage. In this event, a notice will be posted on www.myvue.com 


    General T&Cs
    The Promoter shall not be liable for any failure or delay in performing its obligations to the winner and any of the winner’s guests where such delay or failure is caused by circumstances beyond its reasonable control. 
    The Promoter shall not be liable to the winner and his/her guests for any loss or damage caused by accepting the poster
    Any personal information collected by Vue in connection with the poster giveaway will be used in accordance with Vue’s privacy policy 
    The offer and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction to settle any dispute arising in relation to the free poster.


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    The Hate U Give 3 for 2 Offer
    • Buy two tickets for any session of The Hate U Give and, on quoting the voucher code THUG342 or presenting the THUG342 voucher, receive a third (the cheapest) free ticket for the same session.  
    • This Offer is valid at all Vue venues in the United Kingdom.
    • Employees and their immediate families (parents, spouse, partner, children, siblings, grandparents and grandchildren) of Vue, and anyone professionally connected with this Offer are not eligible to redeem the voucher code.
    • This Offer starts on Monday October 22nd and ends on Sunday October 28th.
    • Only one Voucher may be redeemed per customer, per day.
    • Vue reserves the right to reject forged Vouchers.
    • Vue’s decision is final in all matters relating to the Offer.
    • This Offer is not valid in conjunction with any other, food or beverage promotion , or food or beverage discount scheme.
    • This Offer is subject to availability.
    • Vue reserves the right to terminate or temporarily suspend this Offer in the event of technical or other difficulties that might compromise its integrity but will always endeavour to minimise the effect on customers.
    • There is no cash alternative and Vue reserves the right to withdraw or amend this Offer at any time.
    • Admission to Vue  is subject to Vue’s Guest Admissions Policy, and Vue’s Online and Offline Ticket Terms and Conditions apply (see https://www.myvue.com/legal/terms-and-conditions).
    • This Offer, these terms and conditions, and any matter arising out of or in connection with them shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts.
    • The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. 
    • Only to be used on The Hate U Give
    • Two standard full priced ticket must be purchased alongside this ‘3-4-2’ comp
    • Valid for screenings between  Monday October 22nd and ends on Sunday October 28th
    • Valid at Vue London cinemas (include a table of which cinemas you are including as ‘London’ 
    • Cheapest ticket free – e.g. for 2 Adults and 1 Child, 2 adult tickets should be sold at full price
    • Only valid when tickets purchased at box office
    • Not to be combined with any other offers (e.g. Meerkat movies etc, Super Monday)
    • Voucher valid for a single use 
    • Only valid on standard tickets (not VIP/Recliner seating)
     

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    Wowcher and Living Social Tickets

    Tickets Valid from 20th July 2018 to 21 October 2018 and are valid for online redemption only

    Tickets valid for standard 2D screenings only

    Tickets not valid on blockbuster releases within specified dates as detailed below: 
    Skyscraper valid from 9.8.18, Incredibles 2 valid from 17.8.18, Mamma Mia: Here We Go Again! valid from 24.8.18, Mission: Impossible Fallout valid from 23.8.18, Hotel Transylvania 3: A Monster Vacation valid from 24.8.18 and Ant Man and the Wasp valid from 31.8.18

    Tickets are not valid for the following excluded films: Venom, Johnny English, A Star is Born and Smallfoot

    Tickets are subject to availability, normal age restrictions and any other relevant standard terms including Vue’s general admission terms

    Not valid for Premieres, Big Screen Events and alternative/special showings including Bollywood, Mini Mornings, Senior, Autism Friendly and Scene screenings

    Codes are valid for one use only and cannot be reinstated or reversed if you cancel your booking

    Deal excludes West End (Leicester Square)

    May buy multiple as gifts

     

    VSTG1 Premium codes can only be used at the following locations:
      
    Accrington
    Acton
    Altrincham
    Basingstoke
    Blackburn
    Bolton
    Camberley
    Cambridge
    Carmarthen
    Cramlington
    Dagenham
    Doncaster
    Dublin
    Eastleigh
    Exeter
    Finchley Road
    Fulham
    Glasgow Fort
    Islington
    Newbury
    Newcastle Under Lyme
    North Finchley
    Northampton
    Piccadilly
    Preston
    Redditch
    Rhyl
    Scunthorpe
    Shepherds Bush
    Stirling
    Stroud
    Thurrock
    Torbay
    Watford
    Westfield London
    Westfield Stratford City
    Worcester

    VSTG2 Non Premium codes can only be used at the following locations:
      
    Aberdeen
    Barrow in Furness
    Bedford
    Bicester
    Birkenhead
    Birmingham
    Bristol Cribbs Causeway
    Bristol Longwell Green
    Bury The Rock
    Cardiff
    Carlisle
    Cheshire Oaks
    Cleveleys
    Croydon Grants
    Croydon Purley Way
    Cwmbran
    Darlington
    Edinburgh Ocean Terminal
    Edinburgh Omni
    Farnborough
    Gateshead
    Halifax
    Hamilton
    Harrow
    Hartlepool
    Hull
    Inverness
    Lancaster
    Leamington Spa
    Leeds Kirkstall
    Leeds Light
    Leicester
    Livingston
    Lowry
    Manchester Printworks
    Merthyr Tydfil
    Norwich
    Oxford
    Plymouth
    Portsmouth
    Reading
    Romford
    Sheffield
    Southport
    Staines
    Swansea
    Thanet
    Wood Green
    York



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    Visa Checkout Free Large Popcorn Terms and Conditions

    Vue Cinemas and Visa Checkout

    Free Large Popcorn Terms and Conditions

    A. PARTICIPATION

    By entering this Vue Cinemas offer (the “Offer”), you agree to be bound by these terms and conditions (“Terms and Conditions”) for the Vue Cinemas and Visa Checkout Free Large Popcorn Offer.

    1.The Offer is open to legal residents in Great Britain (excluding Northern Ireland) who are 18 years or over. Employees and their immediate families (parents, spouse, partner, children, siblings, grandparents and grandchildren) of the Promoter, and anyone (including the Promoter’s agents and suppliers) professionally connected with this Offer are not eligible to enter. 

    The Offer starts at 9.30am on 6 November 2018 (the “Start Date”) and ends at 11.59pm on 19 November 2018 (the “Closing Date”) OR when 56,000 applications have been received and the offer has been distributed (whichever happens sooner) (collectively, the “Offer Period”. 

    The Offer  is valid in the following locations – Ashbourne, Aberdeen, Carlisle, Cramlington, Dublin, Exeter, Gateshead, Hartlepool, Inverness, Limerick, Norwich, Plymouth,  Torbay.  

    2. Entrants must have registered for a Visa Checkout account at the time of entry (a “Visa Checkout account”).

    B. ENTRY

    3. The Offer is one free large box of popcorn for each booking, when an entrant books cinema tickets in advance and makes a valid payment online using Visa Checkout at Myvue.com during the Offer Period (a “Qualifying Payment”). 

    4. When an entrant makes a Qualifying Payment, they will be emailed an Offer redemption code. This code can be exchanged for free large popcorn at the participating Vue venue for a period of 12 months beginning on the date their email was generated.

    5. The Offer may be redeemed at participating Vue Cinemas in Great Britain. 

    6. There is no limit as to how many times an entrant may participate in this Offer.

    7. The Promoterreserves the right to substitute the Offer with another offer of similar value in the event the Offer is not available.

    8. Anyone trying to circumvent these Terms and Conditions by using alternative details will be disqualified from this Offer. Bulk entries made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent these terms and conditions by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entry will be disqualified and any discount applied will be void. Syndicate entries or those made using methods such as computer macro, script or the use of automated devices or processes are not allowed and all such entries will be disqualified and any discount will be null and void. In the event that the Offer is subject to any form of multiple entry activity or other abuse, either as described above or by way of other mechanisms, the Promoter reserves the right to include additional fields on the entry page of the Offer’s website. Such added fields will only require entrants to provide verification information that they are obliged to retain under these Terms & Conditions to redeem this Offer. 

    C. LIMITATIONS OF LIABILITY

    9. So far as is permitted by law or regulation, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from: 
    a) any postponement or cancellation of the Offer;
    b) any changes to, supply or application of any discount; or
    c) any act or default by any participant.

    10. The Promoter will not be held liable to any participant for any fraud committed by any third party, the performance of any contractual or other obligations of any third parties associated with the Offer nor for any events beyond its control. 

    11. Nothing in these Terms and Conditions in any way limits the Promoter (or any other person or organisation’s) liability for (i) fraud, or (ii) death or personal injury caused by its own negligence. 

    D. GENERAL

    12. The card issuer’s and any merchant’s standard terms, conditions, fees and charges will apply to the use of Visa Checkout during the Offer Period. 

    13. The Promoter’s decision is final in all matters relating to the Offer. 

    14. The Promoter reserves (in its sole discretion and so far as is legally permissible) the right to verify, using all reasonable means available to it, whether an entrant is eligible and/or whether an entry is valid and/or if there has been an eligible Qualifying Payment” 
    If there is any reason to believe that there has been a breach of these Terms and Conditions, the Promoter may, at its sole discretion, refuse to accept an entry and rescind or invalidate the Offer. 

    15. The Promoter reserves the right to terminate or temporarily suspend this Offer in the event of technical or other difficulties that might compromise its integrity but will always endeavour to minimise the effect on entrants.

    16. In the event of unforeseen circumstances outside its reasonable control, and where circumstances make this unavoidable, the Promoter reserves the right to modify these Terms and Conditions prior to the Closing Date.

    17. In administering the Offer, the Promoter may collect personal information from entrants. Unless entrants have opted in to receive marketing, promotional and offer emails/messages, the Promoter will only use entrants’ information for the purpose of the administering this Offer and in accordance with Vue Entertainment’s Privacy Policy and any preferences expressed by entrants during the Offer entry process. Please see Vue Entertainment’s Privacy Policy at http://www.myvue.com/legal/for more details. Entrants have the right to access, withdraw, and correct their personal data, and to oppose the collection or processing of it. They may request such action by contacting Promoter at https://www.myvue.com/get-in-touch/faqs-and-contact-us

    18. Once an entrant has Signed Up or Logged In to the website, they may tick the “opt in” boxes within the ‘My Account’ page thereby opting in to receive marketing promotions and offer emails from the Promoter. By ticking these boxes, entrants agree to allow the Promoter to retain their details for this purpose for a reasonable period beyond the Offer Period. Entrants may unsubscribe from receiving these communications at any time via the unsubscribe functionality found in any marketing communications received from Vue Entertainment. This will not affect their right to be entered into this Offer.

    19. If entrants select the opt-in feature to receive marketing communications from the Promoter when making an entry, omission to opt-in again when making a subsequent entry does not represent a valid request to opt-out of receiving those communications. Entrants who wish to opt-out having previously opted-in at the time of an earlier entry must follow the instructions on the website or any further communications to opt-out of receiving those communications. 

    20. The Offer, these Terms and Conditions, and any matter arising out of or in connection with them are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of these courts. 


    The promoter of this Offer is Vue Entertainment Limited, 10 Chiswick Park 566 Chiswick high Road, London W4 5XS ( the “Promoter”).

     

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    Express Pick Up Pre-Paid Snacks
    Vue is now offering an Express Pick Up lane which is available only at Vue Cambridge and Vue Cramlington (“Eligible Cinemas”). When you purchase cinema tickets online for those Eligible Cinemas, you will be offered 20% off selected snacks at those Eligible Cinemas when you pre-pay for them online at the same time as your ticket purchase. You must collect any pre-ordered snacks on or by the date of your cinema tickets.   

    What is eligible for the 20% off discount? 
    1 - Popcorn tubs, hot dogs, nachos, soft drinks
    2 - Kids Combo; 
    3 - Snack It Combo; and 
    4 - The first Regular or Large Combo which consist of a soft drink or Classic Coke or water, and either popcorn, nachos or hot dogs.  

    What is ineligible for the 20% off discount? 
    1 - Multiple combos are not included because a separate discount will be applied which is greater than the 20% off offer 
    2 - Single or multiple Bolt Ons (which may include junior popcorn, regular nachos, Haagen-Dazs mini tub, Ben &Jerry's mini tub, bagged confectionary and bagged chocolate) are not included. Again this is because a separate discount will be applied which is greater than the 20% off offer
    3 - Any of the following: 
    a - Hot drinks
    b - Alcoholic drinks
    c - Ben & Jerry’s ice cream counter
    d - Pick’n’mix
    e - Bagged crisps
    f - Bagged popcorn

    Other exclusions
    This offer is not valid in conjunction with the ‘All Inclusive Family Ticket’. 

    How to collect your pre-paid snacks
    Purchasers of Express Pick Up pre-paid snacks will receive a confirmation email for the chosen food and drinks products, which is only valid for collection at the Eligible Cinemas and on the date of the cinema tickets purchased at the same time. 

    You may collect your pre-paid snacks at any till at the Eligible Cinemas, although Express Pick Up purchasers can use the dedicated Express Pick Up till (when it is open). The voucher can be displayed on a mobile phone or printed out.  

    Availability or change to the order
    If for any reason any of the pre-ordered items are not available at the Eligible Cinema at the time of collection, purchasers will be offered alternative products of the same or greater value, or offered a refund at the cinema. 

    If you change your mind, Vue will in its sole discretion allow you to change your selected pre-paid snack for another eligible product of the same or lower price.  

    Cancellation of food and drink orders 
    You are not entitled to cancel your purchase in respect of any food or drink items.

    Please also see Vue’s Online Ticket Terms in respect of your purchase of cinema tickets. 

    General
    There is no cash alternative.
    Vue reserves the right to withdraw or amend this offer at any time.
    Vue’s Guest Admissions Policy and Online Ticket Terms also apply.
    For details of our privacy policy go to www.myvue.com/privacy

    Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS